Renovations are going on , they should shut the property till it is done, all outer area are closed and lot of dirt noise in property of construction

The major part of property is under renovation, restaurant is closed. I should have received the information in advance would have changed my stay.

The property location is so good,Feels close to nature,Enjoyed the stay and all staff members are excellent, would like to go again.

We had to early check in as there was a wedding. Many areas were restricted. Going forward hotel management should have informed.

The service was terrible, and the food was stale. We were watching the World Cup soccer finals, which went into penalty shootouts and would have ended in 5 more minutes, but they turned off the only TV we could watch the match on because it was their time to shut down. This is the World Cup finals; I think they could accommodate 5 more minutes. Also, there was a lot of drama when we requested an additional hour for checkout.

I liked everything

The Location is good However the property is not well maintained Needs a lot of Renovation

The experience was really good. The food and service is good. Rooms and view is great. However, the hotel must allow alacarte ordering for dinner in the cafe ir restaurant. Alacarte is only possible from room which is not good at all.

I have been to this hotel before and also rated 5 star but this time I see and complete change The hotel is now outdated, cleanliness needs to be their priority now, the food was tasteless and more then anything else the service was absolutely bad I felt I am in a 1 star hotel The only good part of my stay was the service offered at the reception specially Denish Mistry he was absolutely amazing

Best

Great location in terms of view. Stunning view of a waterfall and cliff from the hotel. Although the hotel is almost next to busy expressway, there was very little or no disturbance in the room. The breakfast spread, although not so vast, was not too bad. The food here is terribly expensive for the quality. We ordered veg biryani costs Rs 500 per plate (plus taxes). I think a roadside biryani would be way too better than this. Other day ordered a Paneer dish and Daal with two portions of Tandoori roti. Costed Rs 2000 and again the quality too mediocre. Roti of the size of big poori. All in all, good stay but disappointing food. If you don't ask, they don't clean the room but this could be due to covid restrictions.

Amazing resort.

We have been to this resort for a 1/2 to 1 day picnic several times, which have been of immense pleasure. Once before we had stayed for 1 night, but we were disappointed because there was a "destination wedding" going on, which disturbed our stay. But this time it was different. Covid-19 had put so many restrictions, but staff did their best to cover up thru a sincere and good service. After being open after a long lock down also, they had maintained the resort to a pretty decent level. We really enjoyed our stay!!

They can open the restaurant with social distancing and atleast do something special for in room dining ....with no discount and old property ...only reason they are there surviving because of view. Waste of money could have choose better property in that areas. At check inn they took card and swiped without confirmation that I have paid for the room. Two slice of toast bread 300/- including taxes. And not even a sorry to improve customer service. We are going out for our self to feel good and also revival of the industry. Lots of Room for improvement in service.

Excellent services, Our stay in cottage was very comfortable. Food was undoubtedly of 5 * standards.GM & Executive Chef were very helpful.

Extremely helpful and polite staff. Superb view from the deluxe rooms. Very good quality food.

The stay was amazing, the staff was courteous, weather was lovely and food was sumptuous!!

It's one of the older resorts, located at one of the best vantage points to get a picturesque view of the surrounding hills and valleys. Had been there to their poolside restaurant few times before and lived it. So decided to try a weekend stay there. I'd expected an old style sort of experience. But was pleasantly surprised by large, rooms will modern design, decor and fittings. Both the restaurants and the bar serve fabulous food and drinks with a large variety. It's unusual to have a resort get all cuisines right. Also surprisingly the buffet breakfast was excellent with unusual items on it. Well trained, attentive staff. The grounds could have been larger. But there is enough greenery to go rambling around in the hills. If anything could be better, it's just how the sports section is maintained. Most of the racquets were damaged and had broken shuttlecocks.

Gorgeous setting-stunning view, amazing staff, and great food.

One of the best place to stay in Khandala for the scenic view of the mountains. Hotel is little bit run down but still has the old charm. This is the second time I have stayed in this hotel. Food is average. View is fantastic specially during monsoons. June, July and August. Bed linen was clean but bathrooms and towels quality can be improved. Location is great. Very relaxing.