Overall Ratings & Reviews Hotel Cervantes

I had the pleasure of staying at Hotel Cervantes in Guadalajara, and it exceeded all my expectations. From the moment I arrived, the staff made me feel incredibly welcome and ensured my check-in process was smooth and efficient. The hotel itself is located in a prime spot, perfect for exploring the vibrant culture and history of Guadalajara, with many attractions just a short walk or drive away. The room I stayed in was spacious, immaculately clean, and very comfortable. It had a cozy, classic Mexican charm while offering modern amenities such as a well-stocked minibar, fast Wi-Fi, and a powerful air conditioning system. The bed was incredibly comfortable, providing me with a great night’s sleep after a day of sightseeing.

Very nice hotel to stay.

Very close the city center and convenient!

Love this place

The Hotel is being slowly remodeled, the room I got was not good, very rundown honestly. I chose the hotel for the location, and because it was a last minute situation, I had a layover of 9 hours. I'm not sure the entire hotel has the same rundown rooms, I got the room thru expedia and I'm not sure if I was given that one because of the price expedia offered.

Nice place

The hotel was run down and not maintained well. The laminate floor looked like water had flooded it and the floor boards were not replaced. The area around had a lot of night clubs and it was noisy at night and early morning. The staff was rude and so was the restaurant staff. The towels were dingy and had holes in them. The pillows felt like they were balls. Overall we had a bad experience.

Hotel staff were very professional and exceeded expectations. They were very knowledgeable about what there was to do and where things were in the area. It is sad to say that the hotel is in need of a renovation, water spots in the ceiling in the bathroom, messed up creaking room floors but besides some renovations that are desperately needed, hotel was great over all, especially for the price. Will return again. Forgot to mention, great in hotel restaurant with awesome plates to chose from!!!

Not happy with room it was full of mold on bathroom ceiling. and sink was Clogged. Super noisy because they’re doing construction right next to my room. And Expedia doesn’t even have a way to report it Pretty pathetic app

Falta mejor aseo

Esta muy bien

I liked the location as it is very centric to many attractions. I did not like the internet connection. I had a lot of trouble with the internet. Very unreliable connectivity.

Is a excellent location but need a very good cleaning maintenance all over the place

Rooms are horrible you get what you pay for. This hotel needs a complete remodel, paint was coming off from the walls, bed cover was ripped, water leak in the bathroom. This hotel is located right across from a night club, which stays open until 6am. I was on the 5th floor and I can hear all the noise coming from the club.

The food in the restaurant was good and inexpensive. Great. Waiter.

The location.

If you're paying minimal and staying one night then this hotel is fine. The pool is huge and there is AC in the room but it's either set to high or low. The beds and decor needs serious updating! It feels like they haven't changed it in decades! It looks just like the photos! Surprisingly they had more outlets available than any room Ive stayed in. The room smells of a funky swear gas. I ended up getting bit by a bug on my ankles and behind my ears while sleeping overnight here. Gladly it was only 1 night. The bumps went away 2 days later. I wouldn't stay here again. The service was friendly and quick, but the rooms need a serious remodel.

Ive stayed at Hotel Cervantes three times and i keep coming back due to location and price. Good hotel to stay in for the weekend!

The wonderful staff were awesome! They make me feel like home. Nice place it’s close to everything. Thank you 🙏 I highly recommend.

I was very disappointed with the service this hotel gave. The front lobby is quite presentable yet you get to the room and it left a lot to be desired. I had to request they come change the stained sheets and it took the person who came to change them 3 sets of linen to find a clean unstained set. I then requested extra towels and the gentleman who brought them all but threw them at me when I opened the door. He did not even give me time to thank him and give him a thank you tip. The location was good and the self parking for a small compact car had easy access and it was free. For the price it would have been perfect if the service had been better, and of course, clean sheets! If those two things had not been an issue it would have been a great deal!