8.4
Very Good
From 583 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.6

Service and Facilites

8.4

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Traveler Reviews Espahotel Gran Via

Number of reviews per page
20
40
Top reviews
Julie
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A well located, comfortable hotel. A lovely restaurant downstairs with a great menu and so close to the Metro. I really enjoyed my stay there and will book again. The room was immaculately clean and the staff are friendly.
Freddy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Centrally located on Gran Via and within walking distance to various sites (Plaza Mayor, Palacio Real, Cathedral). Clean rooms and a good breakfast to start the day.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Outdated facilities… way too expensive for its quality. Should be closer to a 2 star hotel
Rafaela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Loved it! Staff very helpful and nice! Location is perfect and Spain is just 💚
Valeriy
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location, nice facility. Good service and rooms
Irina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Very nice aparthotel on Gran Via - close to all tourist attractions, public transportation. Friendly staff. Could use some updating in the kitchenette area (coffee maker would be nice). The beds were on wheels and were moving. All in all a nice aparthotel, would recommend it.
Bradley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very comfortable beds
Pedro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Ok
Oscar
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

First room we got the bathroom was a disaster. Second room we got in the 9th floor was very nice and the bathroom was perfect. No matter what you will need to carry your luggage through some stairs. Location was perfect!
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

The hotel has AC only in rooms, no AC in hallways or bathrooms. The rooms were clean but they seem to have some ants in the room. They had carpet and could be updated to show more cleanness. The staff was slow to solve issues but they did get it done. The location was great. The beds and pillows were comfortable and the bathroom were updated and big.
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SATYA BALA RAVI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The hotel is ideally placed along Gran Via with several public transport options close by to help us get tio anywhere in Madrid or outside. The gran Via itself is a happening place with lots of Theatre, shopping, restaurants around and is buzzing all the time. The Hotel is well maintained and the staff are friendly. The room comes with a kitchen and utensils for our needs. The only drawback is the breakfast-which is quite limited in its choices and doesn't offer much beyond the croissants and fruits.
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Reynaldo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Our room 217 was spacious, but the shower was dirty with mold and the carpet was dirty
Irina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

The kitchen could be also equipped with tea kettle and coffee maker. However, tea kettle was provided upon request. Thank you!
grainne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Perfect position. Clean, spacious and quiet. Helpful friendly staff. Good value tasty food in the restaurant. Will return
Julie
icon-Leisure
Leisure
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

A very comfortable and well furnished place to stay and less than 50 metres to the Metro. I love the hotel restaurant. Great food and a lovely team working in there. Nothing is too much trouble. Spotless and conveniently located.
Emma
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

They are very kind people they were very helpful with my stay im very thankful for there help of staff!!!! The food is amazing sole took good care of me she was a great person was very kind and very professional she has a great personality I would work for her any day I had an amazing stay.
Sergio
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Great place to stay on Gran Vía. Great kitchenette and room size. Stay and you’re walking distance to all you want to see in the center of Madrid.
Mark
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Bathroom fawcett did not have hot water.
Long
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Very clean. Super location. Great management.
Don
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Very good location and services.
Number of reviews per page
20
40

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