Needs lights at the stairs

Room was clean and staff was great!!

Súper céntrico, se puede recorrer todo el centro a pie. Me encantó la limpieza, todo impecable. Te guardan las maletas si llegas antes o te vas después del check out. El personal muy amable y atentos.

Very well located very close to Gran Via. Staff very friendly and kind, always ready to help. My room was on the 3rd floor and there is no elevator. This can be an issue for some people. Room are not isolated at all. I could hear people in the rooms next to mine, in the stair case, the corridor and people walking over my head. It was not easy to fall asleep,

Room is different from the picture

The room was large with a kitchenette and a separate lounge area, was supervised by it size. Is located in a good area with easy access to the metro and walking distance to everything, lots of restaurants. Reception is available 24/7 which was great for those coming early or late. Ability to leave your luggage

The room was very clean and comfortable, plenty of hangers and hanging space. The towels were changed every day. The reception staff were were friendly and helpful which was very good seeing as there is no lift and a lot of stairs to lift our heavy suitcase but they were quick to help us up and down and there was a little handwritten note handed to us when we left thanking us for our stay. Another bonus was that they had somewhere to store luggage as we had a late flight. The hotel is centrally situated off the main Gran Via

Great location in the heart of the city. Staff was welcoming and facilities were very nice. Older guests should be aware though that there is no lift and you may end up carrying your luggage up and down three flights of stairs.

Amazing, thank you

Very close to all the main places.

Muy seguro y excelente ubicación con todo cerca de gran vía.

Great location, great place overall

Deserves 5 star solely due to the excellent front desk service

Excelente servicio, limpieza y muy fácil de llegar.

Lovely stay at THC.

Chambre spacieuse, airport shuttle peu fréquents, excellent service

Good basic option very close to everything, the only complain is there's not elevator

Front desk was so friendly and nice, unlike Barcelona hotels. The location is so close to the Main Street where there are many restaurants and main attractions. Great hotel

NO elevator....which I did read on the reviews But didn't know exactly many flights of stairs to the 3rd floor. Could live with that. Found out in morning there was no hot water. Reported to front desk. They let us take a shower in the room next door. Came back that night and still no hot water but could not use another room Next day moved us. Bigger room..nice but hot water lasted less than a minute. They did comp us for one night. Would not go back

Good location.