Salvia Cancun Aparts

Explore Salvia Cancun Aparts
7.8
Pleasant
From 269 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

8.0

Service and Facilites

7.4

Traveler Reviews Salvia Cancun Aparts

Number of reviews per page
20
40
Top reviews
Pilar
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lo localización es extremadamente buena. Nos toco que la alberca estaba cerrada porque estaban actualizando las palapas que están alrededor. Muy inconveniente hacer este tipo de trabajos en plena temporada alta. Cuando llegamos solo nos pudieron dar 1 de 4 toallas de playa que necesitábamos. La suite nos la entregaron casi una hora después de la hora oficial de check in.
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Monica
icon-with Children
with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

ROACH INFESTED!!! Very disappointing stay at Salvia Apartments. While the beach view was beautiful and the staff was friendly, the room conditions were unacceptable. The beds were extremely hard, and the comforters and towels were stained and worn. The biggest issue was the roaches. On our first night, we saw multiple roaches in the kitchen, including large and small ones. We also found a baby roach in the restroom and even saw one crawling up the wall next to the couch. It was disturbing enough that we had to sleep with the lights on. Communication was initially frustrating, as we didn’t hear back from the host until the next day and the front desk couldn’t assist. That said, once contacted, the host did respond, offered a room change, and reimbursement, which we appreciated. Also, the apartment is located in a very busy party area, and the loud music at night can be disruptive—especially for light sleepers. However, between the infestation and poor maintenance (including a damaged bathroom ceiling), I would not recommend staying here.
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William
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

WARNING: A $184 USD/Night Health, Safety, and Noise Nightmare! DO NOT BOOK THIS PROPERTY. I paid $184 USD per night for a room that failed every basic standard of safety, security, and hygiene. I have uploaded photos and video to document these unacceptable conditions. ​The Major Safety & Security Failures: ​Zero Security in this Room!! The exterior door leading to the public hallway had no deadbolt. It only had a flimsy, bathroom-style privacy lock. As a guest, I felt completely unsafe and exposed in this room. Staff would lighthy tap on door before entering not speaking English. ​Electrical Hazard!: There is an open hole in the balcony ceiling with exposed wiring where a light fixture should be (see photo). This is a blatant building code violation. ​Biohazard in the Shower!: There was zero hot water and no real water pressure even for a cold shower. Worse, the shower does not drain at all (see video). I had to stand in ankle-deep, stagnant drainage filth. Management ignored my reports for my entire three-day stay. ​Additional Neglect: ​Non-Stop Construction: There is major construction next door that was never disclosed. Expect power tools and heavy machinery noise throughout the day. ​Zero Housekeeping: Upon check-in, the bed wasn't even properly made (see photo), and the paint is peeling/bubbling off the walls and shelves. ​Bizarre Setup: Two unplugged lamps were left sitting on the dresser, blocking the TV. ​This property is a health hazard, and security risk!
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Svetlana
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel/condos is a scam. The pictures are not of what you are going to get. Everything is very old and broken. It's not 3 star property by any means. I read other reviews complaining about noise from the near by club, to us it wasnt a big issue. However the room door doesn't close unless you slam it. So don't plan on going to sleep before any of your neighbors get home. Worst hotel I've ever stayed at!
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Eduardo
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

No good
Gabrielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful view
RAFAEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Buena ubicación, acceso a la playa,
Thomas
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

My wife and I in 204A oceanfront and adult kids in 204B.. Great beach location, close to restaurants, bars and an excellent grocery store. Had enough kitchen items to make some meals in but more of a minimalist kitchen. Perfect ocean veiws that we enjoyed every day. Close enough to hear the bass of beach bar music during the day but it always seem to shut down by 10-11 if not earlier and we go to bed later so not ab issue. The beds were horrible... rock hard but somehow also did not properly support your body. In 50+ years I never had a toilet seat that could hurt you but the seats here were so flimsy that they managed to flex and pinch your legs or butt of all of us at some point. Even with those bad points we overall enjoyed our stay but the beds and toilet seat would have to be fixed for me to return there.
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Sameer
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was good except, property was old, wash basin faucet and flush did not work normally, utensils provided were inadequate and the cooktop took a lot of time to heat and not meant for all dishes. Also, the air conditioner started malfunctioning in day 2, which was rectified.
Radhika
icon-Family
Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The studio room was bigger than I expected and the views of the Caribbean Sea were amazing. We could watch the sunrise from the bed. We were so close to the sea that we could hear the waves when the balcony doors were open. The bed was comfortable but the pillows were lumpy. The bathroom was functional but very small. The kitchenette was convenient. The hotel wi-fi was very bad, we could not rely on it at all. The neighboring Coco Bongo can be very noisy at times. Definitely recommend it for the convenience and location though.
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Victoria
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

nice view
Dan
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

My room needs an update
Veronica
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Just horrible and for the price I paid I expected better. Staff was bad and smelled horrible the hall way smelled like marijuana we did complain but all we saw was a security walk the hall way.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

If you are on budget it is okay but be prepared to a very old facility built in the 60's and not renovated. Appliances are from the same time period and often fail to work. It is very conveniently located and the pool is cozy and clean. Communication with the hotel is impossible. Tried calling for days without an answer. Same calling reception. Just being fair... I love Cancun!
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IBTIHAGE
icon-Family
Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Everything was very good Good location Marlene was extremely awesome attending our requests and the whole team very nice
Vernon Zachary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It was ok, bed was rock hard, but the free parking was cool. Power went out my last day there and had to carry bags down four flights of stairs.
FRANKLIN
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Vrry close to the beach
Maria
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Nice hotel, great ocean view but the service at the front desk is terrible.
Laura
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

very nice staff and very helpful as well
Jose
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Is not a luxury place. What it is, is close to all the nightlife in the area. Everything is walking distance from the property.
Number of reviews per page
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