I was pleasantly surprised to find the room extremely clean, and there was no noise from other guests. I was on the 3rd floor, and I wore earplugs at night because of the street noise (which is bad everywhere in the downtown, regardless of hotel). Staff were friendly and helpful. The twin bed was very comfortable and pillows were as great. The toilet was across the hall, full bathroom with shower down the hall. For the price, I was very impressed, and the location was perfect for a conference at the Sheraton.