Parking access very narrow

Room spotless and nicely set up. Breakfast by Arus excellent (and she's very welcoming and sweet). Altogether a professionally managed and comfortable hotel.

Great Location. staff were very helpful

Good location - appalling air con which lead us to overheat at night - family suite had no external windows or natural light which made for a terrible prison like feel - door card reader battery went dead on last night of stay meaning we we locked out for a while (until reception staff could let us in with a key)…better options available for the money

Very good hotel with friendly staff. Only annoying thing is the lift.

The staff were amazingly helpful and professional.

Lovely little hotel in a convenient location for Lyon centre. Staff were welcoming and very helpful.

Fine place to stay

Terrific boutique hotel in a superior location, very walkable, nice, courteous staff. Very clean, nice room with a comfy bed, good pillows and blackout curtains so I could get a good sleep. My room had a great view of the street and square outside. I’d happily return.

Excelent area to see Lyon area and dinning

Great loc

Great location right on a restaurant and shop-filled street. Metro across the street. The street is pedestrian only, so veryvquue fb

The staff at Hotel Alexandra was extremely helpful and friendly. The hotel is located in a wonderful area on the Rue Victor Hugo pedestrian street, which is within walking distance to most sites of interest. The breakfast by Arus is excellent! Overall, a delightful stay in a lovely city.

The hotel is very neat and stylish with a lovely courtyard. The concierge even showed me to my room, which is small but comfortable and cozy. The hotel is centrally located and within walking distance to Lyon’s Perrache train station. There are several good restaurants nearby, as this is the culinary capital. I enjoyed the traditional Lyonnaise bouchon Le Poelon D’Or. Be sure to reserve ahead.

Hotel Alexandra has a lot going for it: the location is excellent, and the staff were consistently kind, helpful, and went out of their way to assist me. Rooms facing the square offer beautiful views, though there’s some noise until around 11:30pm. Courtyard-facing rooms are very quiet. That said, the style of the hotel includes carpet in some rooms, padded headboards, and velvet drapes. While everything was kept very clean, the materials and limited airflow made it difficult for me as someone with asthma and dust sensitivity. I tried leaving the windows open, but without screens, I ended up getting bitten by mosquitoes at night, which ultimately forced me to find another hotel. If you don’t have allergies or respiratory issues, this could be a very charming place to stay. But for travelers with sensitivities, it may not be the best fit—despite the staff’s truly excellent efforts.

Quiet but very close to the centre of Lyon, all staff were very friendly and helpful. Breakfast was limited but very tasty. I certainly would stay again if I was in Lyon.

Brilliant stay

Great location and friendly service. We had a room which you accessed via the patio/terrace. Which was quite nice, the downside being there wasn’t a window to let in any natural light - we were out most of the time so it was ok for us; but I can imagine for others it would be unacceptable and it was not mentioned in the room description.

Superb staff, bed, breakfast and location next to Metro station.

This hotel is in a perfect spot, it is next to the main train station and even a metro stop on the corner. Plenty of shopping and food nearby. The hotel is wonderful and we had zero problems with anything. Highly recommended.