Novotel Ha Long Bay

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Overall Ratings & Reviews Novotel Ha Long Bay

Traveloka (126)
Other sources (441)
8.3
Very Good
From 126 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.0

Meal

8.1

Location

8.5

Service and Facilites

8.1

People often mention about Novotel Ha Long Bay
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Surroundings (5)
Staff Friendliness (4)
Distance to City Center (3)
Family Friendly (3)
Soundproof (3)
Wifi (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Accessibility (1)
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Traveler Reviews Novotel Ha Long Bay

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40
Customer reviews
N***n
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Business
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9.4
/10
Reviewed 2 week(s) ago
The banana ice cream on the room service menu wasn't really to my liking.
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Linh N.
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8.5
/10
Reviewed 4 week(s) ago
Very satisfied. All services were great, my room had a pool view and was perfect for watching fireworks.
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Linh N.
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8.5
/10
Reviewed 4 week(s) ago
Very satisfied. All services were great, my room had a pool view and was perfect for watching fireworks.
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Linh N.
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8.5
/10
Reviewed 4 week(s) ago
Our whole family booked 7 rooms here. The breakfast service was quite comprehensive, and the rooms were spacious and clean. Our room had a view of the swimming pool and we could even watch the fireworks display at night. A big plus. Very satisfied.
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Verified Traveler
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9.1
/10
Reviewed 15 week(s) ago
The hotel is okay, clean, and the staff are friendly. It's close to the city center and easy to get around. There's ample parking.
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Shin L.
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10.0
/10
Reviewed 18 week(s) ago
The hotel was okay, but the soundproofing was a bit poor; I could still hear the music from the nearby bar.
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Nguyen t. h.
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Staycation
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9.2
/10
Reviewed 21 week(s) ago
The room was opposite the beach bar, so it was very noisy at night, making it impossible to rest. The hotel was quite old.
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duong t.
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Staycation
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8.8
/10
Reviewed 29 week(s) ago
The room is very clean and comfortable. The only downside is that the toilet spray is too strong. It makes my butt want to fly away with the water.
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1 people find it helpful
d***o
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8.8
/10
Reviewed 39 week(s) ago
Very satisfied with the hotel service, convenient location, enthusiastic staff!
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P***m
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8.0
/10
Reviewed 42 week(s) ago
Buffet food is boring, not delicious, not diverse
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D***g
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Staycation
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8.1
/10
Reviewed 43 week(s) ago
Bad soundproofing; no fridge
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C***u
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5.6
/10
Reviewed 49 week(s) ago
Never been to a 5 star hotel that was so bad I don't even want to say anything.
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N***n
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Staycation
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8.8
/10
Reviewed 49 week(s) ago
The hotel is conveniently located for traveling to tourist attractions. There are many activities around. A bit old but the rooms are clean and have many beautiful views.
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1 people find it helpful
Nguyễn M. H.
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8.5
/10
Reviewed 51 week(s) ago
It's okay for the price. The lobby is dirty. The rest is pretty ok.
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T***u
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9.4
/10
Reviewed 53 week(s) ago
The room with sea view is very nice. Clean and comfortable. The hotel swimming pool is suitable for children.
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T***u
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Staycation
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9.7
/10
Reviewed 53 week(s) ago
From the hotel, walk to the beach about 5 minutes. Check-in time is 3pm, clean room, swimming pool suitable for children. The waiting area for check-in is quite good.
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2 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 56 week(s) ago
Old room, degraded facilities not worth the price
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1 people find it helpful
G***p
icon-origin-TRAVELOKA
8.1
/10
Reviewed 56 week(s) ago
Location is ok, but opposite the bar is a bit noisy. Soundproofing is quite poor, can hear outside conversations clearly. At 9pm there was no one at the reception, no welcome drink and no one came out to help with parking and check-in procedures.
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2 people find it helpful
Tran
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 58 week(s) ago
Overall ok for 4 star room rate
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1 people find it helpful
Nguyen H. T.
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6.5
/10
Reviewed 75 week(s) ago
Hotel near cable car, beautiful view of the bay. Enthusiastic reception. Minus point: toilet lacks bidet.
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