This is a lovely hotel and I rebooked it because of the lovely experience I previously had. Unfortunately I could not say the same for this trip. None of the VIP services were observed and the hotel was at maximum occupancy with other guest getting preferred treatment . Such a shame

Excellent hotel

Everything was great - lovely place to stay.

This was a return visit Liked everything about this hotel as expected. Small and well run!!!

Great hotel and location but not many amenities

Everything was exceptional. Bed was a bit soft for my liking

Everything was amazing! The front desk staff was very helpful! Highly recommend... don't skip this one.

Fabulous breakfast. Perfect cooked breakfast to order and great variety of continental dishes

Great location, great property and very helpful staff

Everything was spot on! Especially Dolores and the rest of the front of house team and the housekeeping too!

Had a lovely stay at The Prince Akatoki. Would recommend. Room was very nice and clean with thoughtful touches. Staff were helpful. The hotel is close to Marble Arch tube stop, which is convenient, but it wasn't as centrally located for some things we did like seeing a show/tourist sites/etc. Breakfast was nice. There were options for an English breakfast and a Japanese breakfast. Both were good but pricey. They didn't have a good option for a quick, light breakfast.

Overall it' s a good stay and experience but the details are not up to par to a 5 star hotel. Some of the staff are really nice and super helpful. Breakfast is good but again not memorable and the room, though a superior, was a shoebox .

The room was beautiful and clean. The staff were all very pleasant and welcoming

All excellent the only thing letting the hotel down was there were some old dirty socks behind the tv cabinet obviously left by a prior guest but they were there for the full three days we stayed which makes you question how well the room was cleaned if the staff did not spot them there !!! Such a shame as everything else was spot on .

Housekeeping is great

We recently stayed for one night at The Prince Akatoki London for our wedding anniversary. The staff were very welcoming. A special shout out to Hikaru who took the time to make sure we felt relaxed and at home. Our Deluxe room was clean, calming and cosy. The chocolate and note waiting in our room, along with a glass of champagne on arrival, were a lovely touch. We also really enjoyed the complimentary soft drinks. A real highlight was the Japanese breakfast. It’s not easy to find an authentic Japanese breakfast in London and this didn’t disappoint. The selection of pickles, salmon, rice and miso soup was a perfect way to start the day. The location is ideal for shopping, within walking distance of Oxford Street and Selfridges, while still being in a relatively quiet area. We’re glad we chose Prince Akatoki and would highly recommend it.

This is a calming oasis so close to the centre of the City. Magnificent staff, wonderful food. A delight from start to finish.

The hotel and staff couldn’t have made the trip for my parents better. Incredibly attentive, thoughtful and kind - and amazing facilities, very clean and tidy and a calming space. A complete gem in the city!

Hotel is in an excellent location just off Oxford Street and Edgware Road area so lots of restaurants, and shops but is extremely quiet. Everything was clean and comfortable. Would definitely stay again and recommend to others.

Design | We were concerned with Basement suit but it was beautiful, quiet and private. Spacious for a family of three. Location was great near favorite shops. Great restaurants.