We are not folks that care about fancy, but this place has issues. The bed was very uncomfortable and the toilet failed to flush about 1/2 the time. We were told how to flush it on day one when it wasn't working. We followed the instructions all day on day 2 and only got it to flush a couple times the entire day. On day 3, it worked again just before we checked out. We don't need much, but a toilet that doesn't flush is a deal breaker. The breakfast was good, staff were pleasant, and the AC worked great.

Nice property, great location. Shower small and bed could use updating but nice place and fun visit.

Parking was kind of far away and the installations were old, there is no AC but we made it well enough with the fan. Overall great location and easy check in and out. Quiet and clean enough

The positives were that this hotel was in the heart of Montepulciano - walking distance to practically everything within the mountains of Tuscany. Beyond that, it was horribly a let down. The front desk woman, while lovely, was not help in trying to explain where their parking was. She gave me directions based off of Google maps. When I told her I didn't have Google Maps and tried to put the same info into Apple Maps, she just shrugged and I ended up not finding it at all. The room itself was beyond dated, between the room you'd expect in a convent circa 1845 or boarding house. I knew going into it there would be no AC, so I mentally prepared for the stifling. Also, as with many European Hotels, they have an elevator/lift only to have you walk another 6-8 stairs to get to your room. Like I said, for one night, I survived, but I don't think I would have wanted to be here for longer than that.

Beautiful hotel located close to the ancient town of Montepulciano. Walking distance to shops and restaurants.

The location at the top of the hill was great. Easily accessible and a within a beautiful building. The breakfast was all one could ask for. I especially want to praise the young lady at reception (I am so sorry I did not ask her name, but she wore glasses) was so very helpful when we experienced a lost item that, thanks to her, we eventually found. Thank you, thank you, grazie mille giovane donna.

Property was good. Bathroom was very small.

The reception was not cool

This hotel is very worn down and needs a complete renovation. The room was tiny, the furniture was worn, the bed was hard and one could feel the coils in the mattress. The bathroom was in bad condition. The shower had completely black moldy looking grout by the floor and the toilet smelled awful when flushing. This hotel does not have air conditioning but they provided a cheap desk fan. We opened the window and put the fan on the ledge for fresh cool air. There was one plug shared between a dorm looking college sized empty fridge, a very stained desk lamp, and said fan. Thus, one had to choose which of the three one wanted to run….. The location of this disaster couldn’t have been better! Right on the Main Street and in a beautiful old building. This could easily be a 4 star hotel but barely reached the level of decent hostel. Unfortunately, the hotel put a big damper on our stay.

Stayed here a few times . Good location , good service .. but needs work now , AC not working and noisy , bed needs new mattress and I’d say good pillows .

This property was in a fantastic location. Everything was easy to access. The property was clean and safe too. Would definitely come back, just wish the WiFi was better.

This property would be much improved by simply replacing the terrible mattresses and sheets. The building is beautiful and the location is great. Front desk lady was not very nice and the $8 breakfast should be skipped.

Uniquely quiet and central petite hotel so close to restaurants and historic sites of this charming hill-top Tuscan city. The very helpful hotel team helped make this a wonderful base to sample the great local food and wine - thank-you

It is a beautiful hotel, it is to feel in the heart of Italy, its location cannot be better, immersed in the beautiful town of Montepulciano, steps from the best places to eat and drink the best wines.

This hotel has the perfect location, very close ti the main restaurants of the town

Since we were driving from Siena, we were pleased to learn that the Albergo Duomo has its own reserved parking area close to the hotel. When our GPS suggested a wrong turn as we arrived in Montepulciano, we were relieved that our innkeeper was able and willing to provide navigation services to get us safely down the Corso and into the hotel parking lot. Our room was spacious, with beautiful vaulted ceilings, but it was somewhat dark and not equipped with air conditioning. The bathroom was small but contained all of the standard hotel amenities. There was a small surcharge for breakfast, which was served, buffet-style, in a spacious dining area that opened onto a courtyard with outdoor seating and consisted of a wide variety of delicious breakfast foods, including hard boiled eggs, cheese, and cured meats in addition to pastries, cereal, yogurt, bread, and fruit. Our innkeeper was available to make coffee, espresso, and cappuccino to order. The Albergo Duomo is conveniently located near a number of restaurants and a park and not far from important sights and shopping.

Don’t take the small room.

Service was fast and lovely and the breakfast was great. Hotel is in a fantastic location and there is parking just around the corner. There are plenty of fantastic restaurants within a few hundred meters and the main square is also just 100m down the road.

Lovely charming experience! Wonderful service!

I was very comfortable, peaceful room, I would gladly stay here again! Perfect location.