9.2
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews Grandhotel Pupp

Number of reviews per page
20
40
Top reviews
ARNOLD
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not to shabby mate.
kira
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel with a great vibe
Joerg
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice Hotel and friendly staff
Todd
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is beautiful, loved the decor.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a great time.
iain
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We found the staff very helpful and the breakfast was satisfactory. We were completely spoiled with their fixed price 7 course dinner. We were located in the Dependance which was over the road but that did not cause any problems. You have to valet your car as their is very little parking. The hotel is located at the edge of the Old Town which is perfect for sightseeing.
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Doug
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel and the town was lovely. Easy to walk the town and find restaurants and shopping
Emma
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Superbly friendly, clean and beautiful hotel. Staff exceptionally helpful and friendly.
Leopold Sangwon
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very amazjng stay! Will definitely revisit
Jennifer
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The Grandhotel Pupp was a wonderful stay at a lovely iconic property. The only thing lacking was the polish of the service. I went to breakfast and the hostess tried to seat me next to the buffet. I asked to sit in the dining room where she tried to put me at another less desirable table..I then discovered a beautiful dining area overlooking the river and the staff moved me there. I asked to stay another night and the person at the front desk simply said they couldn’t do it. I found 5 availabilities in my room category on line. The massage was hands down one of the worst I’ve ever had. Regardless, I still recommend staying there.
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Igor
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Sexelento 👌
Gerardo
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is Amazing
Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Un endroit idéal pour visiter cette magnifique région
Shyrel
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This hotel is one od the top hotels I've ever stayed at. Grand restaurant was exquisite and delicious. I love how everything is walking distance. Such a great hotel and City. Highly recommend!!
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beds were comfortable and the rooms were clean
Carolyn
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I was COMPLETELY & UTTERLY disappointed with our stay. I am TRULY bewildered with the fact this is SUPPOSED to be a 5-star hotel! I have wanted to stay here since I saw the hotel on the movie Last Holiday….do yourself a favor, DO NOT spend the time, expense, nor travel to waste it all!!! I’m sure at one time, during its “heyday” it was a lovely place to stay, however, we found the public spaces were worn, sad, barren, smelly and dirty (looked as though no one had vacuumed nor dusted for months!) The carpets are in desperate need of replacement, it needs to be painted, as well as simple repairs throughout. Though, I must add, our room itself was very clean (small miracle). Attention: Hotel Pupp employee who is responsible for comment evaluation: Do NOT leave me a canned response as you have with every other person who has left comments. For YEARS, you have known and are completely aware of the degradation of this establishment, yet nothing is done about it!! These comments are STRICTLY to let others know about the sad situation which will befall them if they still decide to visit. I truly wish I would have read the reviews BEFORE I stayed. Lesson learned😞
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Adam
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Stunning hotel in the heart of Karlovy Vary. The staff were professional, welcoming, and attentive throughout the stay. The room and amenities were of the highest standard, offering both comfort and luxury. One highlight I’d highly recommend is visiting the Becher Bar—don’t miss their unique in-house cocktails, which were truly exceptional.
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COLETTE
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wonderful property and servce -parking is not free
Saleh
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good hotel great service
Gabriele
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The spa staff was wonderful. We left completely relaxed. Breakfast had so many options, and the gluten free bread selection was very good.
Number of reviews per page
20
40

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