Good service, friendly staff, great location.

There is definitely room for improvement in terms of customer service and cleanliness. There was a very unpleasant smell in the lobby during my stay. I was also surprised by additional charges after the reservation, such as having to pay extra for bed sheets, which I believe should be included in the price. The towels were available for rent, but unfortunately they did not smell clean or fresh. When guests pay for towels, they expect them to be properly washed and pleasant to use. Another issue concerns the upper bunk beds. The side rails are not high enough to safely keep personal items such as phones or AirPods while sleeping. It is very easy for them to fall behind or under the bed, forcing guests to ask reception for assistance to retrieve their belongings. I also requested to move to a lower bunk because of my back pain and difficulty using the ladder. I was told that the change would be arranged for the following day, and later I was informed that it had been done. However, the next day I discovered that no lower bed was actually available. This was disappointing and affected my confidence in the information provided by the staff. These were the main areas that, in my opinion, need improvement.

Terrible stuff and hidden fees!

It was clean, convenient, and a cool experience I will never forget.

WI FI terrible, muy malo en el hotel. El personal su atención fue EXCELENTE … positivo …. La habitación muy limpia

nice and friendly staff, clean rooms

It is a dormatary Dont go there if you are a light sleeper People snore and talk on there phone very late

It was fare price and clean. Very nice staff

Clean property, staff was available 24/7. Rooms were clean and everything worked. When you travel you start to see how a lot of hotels something is broken. One of the best hotels i stated at.

Amazing property. It is over a metro line, so there is a little vibration/noise when the train runs. Only negative. Staff is excellent and property is very clean. Rooms and bed are new and clean. Good mattresses.

GREAT

Great location, friendly staff and safe environment

Excellent staff and a pleasant experience

Chris was very accommodating, location was excellent and the rooms had beautiful high ceilings and great facilities. Would definitely come back here next time I’m in Barcelona on the basis of incredible customer service alone.

The place location is good and clean. What bothered me most was because it doesn't tell you that the private bathroom aren't attached to the room, you have to walk to use it, . Everything else is nice

Excelente y cómoda habitación para 3 personas con baño privado y balcón cerrado con mesa. Una excelente experiencia! Muy cerca de todo, del metro, de supermecado, cafés, restaurantes y sitios de interés. Laura y Xavi, nos brindaron apoyo y soporte siempre que lo requerimos.

Very good in general, big room, nice bathroom, comfortable bed

Great set up for the private rooms. Clean, modern, comfortable. The window overlooking the street does let in sounds when people are being loud on the street. It was fine during our stay though.

Want sheets? That’s an extra charge. A Towel, that’s extra too. Want to secure your items in the locker, use the laundry? All that’s extra. All you get is a bed and mattress for the cost. There are 3 Toilets and sheets for men and 3 for women, so when the hostel is full you will have to wait.

Very nice stay for the money, the room got very hot but that was a minor issue, they look after your bags for the rest of the day after checking out and they allowed us to check in at 2.30 am free of charge