Central location, clean and ok overall. There is always coffee and water available which is very nice

nice small hotel, walk to main sights, a block from Metro station. good value breakfast at 9 euro. nice staff.

Decent location and friendly staff

Helpful staff, wonderful location. Loved coffee availability all the time. Breakfast was pretty limited.

La habitacion 402 tiene excelente vista, sin embargo, el ruido cuando la 403 abre la puerta es increíble parece que van a entrar a tu cuarto. El baño saca agua por abajo de la regadera, bañarse moja todo y tiene unas luces con colores horribles.

The hotel is conveniently located. We booked a room for three people, and it was comfortable.

Place was super convienet to everything. 5 Minutes from Plaza Major.

Very antiquated hotel. The bathroom sink is at the entrance to the room while the separate shower had no light, a square dark box.

Property is aged and not very well updated

Everything was perfect nice location and walkable for many of the attractions and there is s bus stop just in front of the hotel and a metro station 1 minute walk, staff very friendly and always very helpful specially Elusca and the others. Although I do have a recommendation the breakfast should have more variety and in the rooms there should be a long mirror for you to look at yourself after getting dressed up. But everything other than that 10/10.

Did not like the design of the room. Everything else was fine

First of all, I want to emphasize that the staff was very friendly, but the hotel is in terrible condition. The bathroom needs repairs, as even though they clean it, it still looks dirty. There's no wardrobe; instead, there's a structure on the wall that will completely collapse if you hang too many clothes on it. The only visible mirror is the one in the bathroom. The trash can was broken, and we had to bring our own bags to dispose of the garbage. Overall, I find it disrespectful that we were rented a hotel in this state. We paid over $1200 for 5 days, and they should offer better services.

Breakfast was great.

Great location. Friendly staff. Coffee 24 hours. Elevator. Clean room. Baggage room.

Staff was very pleasant

Best location and best staff i will stay again. Thank you

Great location, friendly staff.

Excelente servicio y atención

Great location, clean room, very quiet and peaceful. Breakfast sufficient, nice little touch with free tea and coffee and water throughout the day

Staff employees were courteous and helpful. Location was perfect, centric, close to train stations and places of interest such as Plaza Mayor. Free coffee and tea are a plus. Room needs some improvements, tiles right outside of the shower were loose.