The Highfield Hotel

Explore The Highfield Hotel
8.8
Very Good
From 457 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

Traveler Reviews The Highfield Hotel

Number of reviews per page
20
40
Top reviews
David
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All was excellent, room and bathroom particularly.
SUSAN
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room. We had a good bar meal which alsobhas Thai dishes as we were too tired to go to the Star of Siam on the premises. Staff as always were friendly.
Cara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was amazingly clean and the whole building was very clean and tidy.
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely room, great friendly staff
Isobel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff were friendly and helpful, room was spacious and bathroom was clean - nice to have a bath and a shower. Lovely kingsize bed (and very comfy!) No fridge in the room though which was a shame when staying for more than a night or two. Appreciated the free WiFi and decent TV. The downside was the lack of information about room cleaning times over the Christmas period. We stayed for 5 nights/6 days and only got our room cleaned (and bins emptied) twice as we kept “missing” the cleaning window, despite it saying it was between 10am-2pm and we were out the room by 12pm at the latest every day. One day we left the room at 9am specifically to get the room cleaned and returned at 12pm, and in typical fashion they hadn’t reached our room yet on this occasion. Walls were very thin too, we could hear everything in the room next door especially in their bathroom. Woken up at 12am-2am one morning when they decided to have a bath. Woken at 4am one morning by constant banging (woke up the whole floor - we did report this to reception). But staff were keen to help and the bar was absolutely fantastic. We loved having a drink or two in the bar each night and felt we could have been a million miles away. Overall, it did the job and gave us a place to stay over the festive period when visiting family, but further information about holiday cleaning service times would have been appreciated.
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SUSAN
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great friendly staff .
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Didnt have breakfast ,or meals but they looked very good ,room service very good ,staff friendly
Ian
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great staff. Great breakfasts.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Friendly service, nice room, good shower.
Matthew
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice room fresh breakfast in the morning many thanks 👍
Cathryn
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Good sized room with good lighting - nice to have actual ceiling lighting in a hotel room! Room very clean. I think has been recently refurbished? Staff very friendly and welcoming at breakfast.
Philip
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Best part of trip is the friendliness of staff genuine feeling wanted to help Would have liked vegan option for breakfast particularly non dairy milk
Simon
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great staff, good parking, good breakfast,
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room was clean and had loads of room. Loads of parking.
Jamie
icon-Business
Business
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Well appointed room. Nice staff, great Thai restaurant and very good bar with lots of atmosphere
Keith
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good position for visiting area.
Susan
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room immaculate , the Thai restaurant was amazing . Good breakfast
Grazio
icon-Business
Business
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Nice hotel for what I paid - some of the decor is dated and could do with a freshen up. Staff were very friendly. Next to the main road though so if you have the window open on a hot day you will hear the traffic noise through the night
Peter
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Nice, large, clean rooms at really good price. Good service with good bar and food on site. Will hopefully be going back again.
Zekeriya
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

İnternet was fast enough to stream series, had a pleasant stay, quiet, well rested for our task the next morning
Number of reviews per page
20
40

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