Great night sleep good location.

Everything fine

From the moment we arrived the staff were so helpful and friendly which continued throughout our 2night stay. Room a lovely size. Lovely and warm too. Food was great and bar staff attentive too. All in all a very relaxing experience and would thoroughly recommend to others.

Really basic hotel. Phoned before arrival to ask for a refurbished room back by read some reviews and if the room I had was a refurbished one I’d hate to see one that wasn’t. Bed frayed and tired, bathroom dated, floor nearly worn through, black mould around the shower/bath and room needed a good clean - splatters on the bathroom door, dead flies clinging to the window frame. Definitely had better stays

The room could have been cleaned more.

Excellent Staff. Very Welcoming. Room Dated but spotless. Lots of parking. Only thing not giving 5 Stars is the Commmon areas and Bathroom very dated. Carpets very worn in places. Some refurbishment underway . Location Excellent. No hesitation in recommending.

Very welcoming on arrival. Hotel is well maintained and has lovely decor. Good service in dining room, bedroom clean and comfortable

Therre was a very limited continental breakfast that was not replenished very well. Coffee was getting low and cold in thermos containers and was not replenished despite telling the staff so.

Room was good, staff helpful, dinner was nice. All ok

Excellent value for money and very friendly, helpful staff. Bathroom and shower a bit tired but all in all would highly recommend

The rooms were clean but I was expecting atleast a bottle of water in the room Food was nice Staff was nice

Weekend stay at a very good price, however rooms could do with an update especially threadbare carpets in places. Staff really nice and helpful Free car parking Nice bar What more could you want.

No complaints about our stay at all.

Parking is on site.Short walk to the town centre

Restaurant staff were lovely— so were reception staff. The parking was convenient and free. However, it was a long walk to my room, up three flights of stairs, with a heavy bag, and I am elderly. There was no lift. The room (in the attic) was cold and the warm air radiator set the alarm off when turned on! So, I had to turn it off. It was very cold.

Room was lovely clean and very big with a nice airy feel in a tranquil location.

I was amazed by the service of a gentleman called Dave. I drove from London to attend a wedding and was going to spent 2 nights at this hotel. I got delayed by roadworks on A406 and M3. I called to ask whether my son could access my room. He had driven in 3 hours earlier with my sister. Dave kindly obliged and I really appreciated that. In addition he was very gracious and kind whe we finally arrived after midnight. The hotel was more than satisfactory for what we required. Parking was adequate. There was a good English breakfast in the morning and I was delighted to discover a rail station a short walk away.

Lovely stay again staff always polite and helpful had 2 dogs with us this time plenty of room for them to spread out n their blankets room clean nice to have a small table and chairs great breakfast and good choice thank you Alton house see you again

This hotel is tired. The rooms are in desperate need of a refurb, from iron burn marks on the carpet to old mattresses. The breakfast was ok and staff are really nice, but that doesn’t make up for the facts that the rooms are poor.

Great Location# Fab and Comfy room