Casa Sun and Moon

Explore Casa Sun and Moon
7.8
Pleasant
From 206 reviews
Cleanliness

8.4

Room Comfort

7.2

Location

9.0

Service and Facilites

8.2

Traveler Reviews Casa Sun and Moon

Number of reviews per page
20
40
Top reviews
Leanna May
icon-Family
Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No bar ! Room didn’t look over beach but it was a beautiful view from. the pool and the deck
Stephen
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

No breakfast available Limited view The unit we had should not have been available the bathroom was disguising the tile floor had no grout, the shower area had no glass doors so water ran all over the floor. No hot water, walls had cracks and mold
Laura
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel location is excellent. Close to the beach and wonderful ocean front restaurants. The hotel staff were very nice.
James
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very nice location - in the center of the restaurants and beaches - all within walking distance.
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Right above the beach with stairway down to the sand. Nice pool and deck. Friendly, service-oriented staff. Walking distance to a variety of restaurants. Excellent view of the bay
Mark
icon-with Partner
with Partner
4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Room was musty and bed was like a rock and pillows were musty. Floor was not clean our feet were always dirty. Nice pool but no space for chairs and umbrellas.
Koren
icon-Leisure
Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very few places that were friendly to your rear end and back. There was no relief when going to bed because that was a hard rock. Also, the location is great and the food and service is absolutely wonderful. The entire staff is friendly and welcoming, and move all day and night keeping the place tidy and cleaning up after those that don’t know how to pick up after themselves.
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Armando
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very good
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The camarista was hard working and efficient. She did a great job.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Gerardo Moreno, the manager and Adela Ramos the receptionist are always super kind, friendly and helpful. I've been staying at Hotel Caracol and Sun and Moon for years. It's always a pleasure to come back and see familiar faces. Keep up the great work. Highly recommended!
Donald
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

old property but well maintained, very clean, beautiful grounds and view of Zihuatenajo Bay Very friendly and accommodating staff, would stay again
Ken
icon-with Partner
with Partner
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

This is a great property. Great service, location and pool. This is our 3rd rime here. Sadly, probably our last. The beds are terrible and wifi in rooms is also bad. Other than that Casa Sun & Moon is great
Ulises Fuentes
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

A little bit old, but with a great ocean view
Valeria Jill
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Unobstructed beach view. Easy access to the beach. Easy walk to many restaurants. The breakfast restaurant across the street is delicious. Very friendly and very helpful staff. I will definitely stay here next time I travel to Zihuatanejo
Gregory
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

I was here for over two weeks. Lots of empty promises from manager. No hot water for two weeks. No English at all on tv. That was bearable but no hot water sucked. Sketchy wifi Staff was good but over priced for what it is
M
icon-
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Good beachfront location. Simple rooms, clean. Helpful and friendly staff. Great pool with fantastic view. Recommend
Brent
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

This is a friendly hotel and community. A great view and we chose to walk everywhere.
Dona
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Needs a Reno but we only planned on a 1week stay and stayed nearly 3. The location is the top reason we enjoyed our stay. The proximity to the beach is great. The hills are a workout but worth the effort. We felt very safe even walking at night.
Judith
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

I will NEVER stay here again. The hotel is so run down that I don't know where to start. Mold on the ceiling, cracks in the wall, holes filled with cement on the floor, shades that were cracking and broken, electrical conduit running through the shower, rusted towel bars. pool tiles missing. It looked nothing like the photos on the internet! And all this for $271 a night! The only positive I can give it is a convenient location.
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Garry
icon-with Partner
with Partner
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Everything was great except the sheets no the bed were uncomfortable. Other than that, the property and room was fantastic. Lovely place , would stay again.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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