Nice stay. Friendly staff. Great breakfast. No complaints.

Great stay, friendly staff.

Superb location. Wonderful staff. Bathroom way too small. Bed uncomfortable. It took all day to get a 2nd pillow!?

The hotel is part of a budget chain of hotels. The room smelled like there had not been deep cleaned for a while and the shower head was dirty. We booked at short notice so we were just grateful to find a room for the night.

This was a wonderful hotel that I wish I could have enjoyed for longer. The rooms were spacious and the beds were very comfortable. The rooms did lack outlets but I believe that is because it is older. The hotel had a very friendly and helpful staff. I was happy I could easily rent a bike at a low cost for the day from the hotel. The breakfast was fantastic! So many choices and all so fresh. It was wonderful too to enjoy eating while viewing the Rhine. (Sadly on the second day of our stay they hosted the breakfast temporarily in the hotel large banquet space - this was not so nice!). The only downside of the hotel is that it is busy! It is not small - it's a huge hotel and thus breakfast, the lobby, and other common areas were always full of people. Check-in and out are not quick processes so allow for some extra time. Despite minor inconveniences, I would gladly return to this hotel and this time stay longer!

Ein etwas in die Jahre gekommendes Hotel, aber für das Preis-Leistungsverhältnis in Ordnung

Good

Good

I love this place! The rooms are outdated and need modernising but they are clean and good enough for the price. The area is the star, a beautiful part of the world with the Mighty Rhine the star of the show. Also the pool and sauna are lovely. The breakfast is incredible and the breakfast staff are lovely people who care about their visitors. We will stay here again.

The rooms are dated, basically 1970s rooms with occasionally maintenance and repair/paint. Beds are traditional european, two singles pushed together. In my "queen bed" room there was a thick wooden divider between the beds - not ideal for couples but would suit friends travelling together. Breakfast was ok, but you'd find nicer locally. The restaurant was chaotic, the ordering system is a hybrid of paper/tablet and trying to settle at the end too over an hour as there so few staff (even with low capacity over the weekend). This then reflected service in the bar/pub afterwards, as the staff were unavailable to serve there as they were still busy in the restaurant. The payment system especially is archaic, never have I seen a hotel not able to easily add your orders to a room tab as you order, everything is done from bits of paper and memory at the end of the evening (along with everyone else). Which then takes a further 10 mins to put back in to another system on the computer.

We stayed in a condo “Ferien Wohnung“. The location was great- right on the Rhein with plenty of food options walking distance. The condo was dated, smelled a little smoky and was carpeted (wierd for Germany), but we brought our little doggie and she was so welcomed there! Was really cool. Bed was hard, uncomfortable pillows, but the sauna was really nice! The friendly staff was my favorite part of the stay

The hotel is very well licated, wuthin the main Rhine street. They are cyclist friendly, if you happen to be cycling along the Rhine.

It was a terrible room,paper thin walls, not nice to hear the people and/or TV in the adjoining room. The bed was very uncomfortable to say the least, glad I only stayed 2 days. The least said the better.

Beware when tour buses come: restaurant at breakfast is nearly impossible, staff is overwhelmed - hotel should reserve a section for non-tour guest; also ran out of hot water in shower one of those tour days.

The hotel is nice, and on a good location near the river, but the promised "river view" room looked over the side street. The room was so cold when we arrived that it took all night to warm up to a decent level. The hotel was hosting a large number of fixed price customers and could not explain clearly how we were to have dinner at the hotel. (We found a nice place a short distance up the river.) Not a bad place, but definitely not the level of service expected for a hotel of this type.

Nice hotel right on the Rhein river. Beautiful views of the water and Castle across the water. Lots of great places to eat just steps away.

Clean rooms but really old decor, dated furniture, old carpet floor, etc. It really isn't a 4 star hotel

The great view started at the entrance. I arrived in May and the gardens were just starting to bloom. The lobby is clean and well maintained as is the room. The view from the window of my room looked out over the river with a church in the background. It was beautiful. The plumbing fixtures were in great shape and the overall condition of the facility was good. With all the good, the only issue I had was a scent of tobacco smoke in the room. Not a big issue, but I have grown accustom to smoke free hotels. Not a plus or a Minus, but you must manually turn on the hall lights with a switch outside your room, just an observation. I did eat at the hotel and the food was good, with good presentation and very nice taste. I was able to communicate with the nice gentlemen in English.

When I booked this hotel all we needed were 2 double rooms. Upon arriving we were told there were none available so we would get 2 apartments that were on the outer area. The apartment we were given was big enough to sleep 5 people comfortably with a kitchen. Our friends was larger enough to sleep 7. The furtinure was out dated but that was fine we only slept there. The breakfast had a wide variety. The bar/patio area was very nice over looking the river. I would recommend the hotel to others with large groups. I have no opinion on the the guest rooms attached to the hotel since we were given the apartments.

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