Overall Ratings & Reviews ibis Porto Centro São Bento

Convenient. Easy to deal with. Will stay there again.

Nice, convenient stay. The breakfast was good and the front desk staff were very helpful. The location is great!

Good clean rooms, excellent location in middle of downtown, market downstairs. Skip the breakfast and walk to a pasteleria nearby (there are plenty and cheaper), also skip the microwave pizza no matter how hungry you are!

The air conditioning did not work. It was hot in the room.

Nice and adequate breakfast buffet with pastries, fruit, cereal, yogurt, meat and way more. The room was clean and roomy. We booked for 2 twin beds but we received one of them as a child bed which was not only too thin for an adult but even for a child would have been dangerous with a side board covering over 1/3 of the bed over the head. So one of us had to sleep on the floor and that's not what we paid $200 per night for. Disappointed. They should have mentioned on their page the situation of the bed or called it child bed. Location was alright, a bit of walk to most areas to see.

Superb location as walking distance to many sights, restaurants and transportation. Also, supermarket in lower floor. Staff very competent and helpful. Had to request change of room due to excessive humidity. Excellent breakfast with variety of food. Recommend the hotel.

The parking was next door but confusing. Room was ok. AC did not work and when mentioned got a shrug at reception. Breakfast was very good with large variety. Staff did not interact when at breakfast which felt cold.

Hotel was in a good location right next to a large supermarket and lots of restaurants. No fridge which is not an issue but when asking for ice this was hard. Air conditioning was non existent. Rooms were clean and beds were comfy. Be careful booking a ‘mutliple bed’ room as the hotel consider this a family room but it was the same price as a twin bed room in hotel.com with no mention of it being a family room.

The place is close to main downtown point of interest. The is a parking with affordable price available. Room is really small for 3 (couple kid) people. The electric outlets are bad and very few outlets. In general with very few improvements would be a good place.

The room was very small. Not much open space. The location, right in old town, was spectacular. Made walking very easy. Breakfast was offered but very high priced for what was provided.

The hotel is conveniently located. I’ve stayed at Ibis hotels before and found very simple and pleasant hotels, but on this occasion our shower and sink clogged easily, and the toilet paper hanger was falling apart. The included breakfast was fair and staff was very kind and helpful. Would recommend for a single night stay.

A great base in a fabulous city: the Metro only a short walk. This hotel kept tidy and clean, plus the staff were polite and friendly.

Cerca del centro, hicimos todo nuestro tour a pie desde aquí. Restaurantes y supermercados cerca.

Nice place but homeless in front door. Smelly

There was NO air conditioning and after repeatedly asking for room circulation we had NO luck. We were simply told there was NO AC! No apology or accountability. Will NEVER stay there again!

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Great Location just half a block away from area of multiple and diverse restaurants. Boulevard also nearby with shopping options and market. Great breakfast included. Staff very friendly. Rooms and beds / pillows are comfortable. Great hotel

I have used Ibis around the world and unfortunately this property was the worst I had been. First of all, there is a drug dealer on the right corner (bald guy with beard), multiple times when leaving the hotel we saw this guys selling drugs, it is a shame the hotel keep this situation. It is a great location but that specific street is super decadent with homeless people around, kind of unsafe if go back to hotel late night, specially because they lock the front door and you need to ring a bell multiple times for than to unlock and so you can go upstairs. They have the worst towel service for the room ever! They only provide (for a couple) 2 regular towel super small for any usage, no face towels, and on the worst condition possible. Besides the location close to other tourist points, there is not any good point in the hotel.

We like Ibis and this was a good one. Very convenient to historic sights and good restaurants. Convenient restaurant in hotel with friendly helpful staff.

Excellent hotel, great breakfast, fantastic staff