9.6
Exceptional
From 2,040 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Hotel Portobelo

Number of reviews per page
20
40
Top reviews
Everardo
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service I love it the rooms are very clean and comfortable thank you
Antonio
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Super easy and quick check in and check out. Staff and was kind and always helpful!
claudia
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean environment was appreciated. Renovations were on-going during our stay, causing sleep interruption. The faucet and shower water was giving off a bad order. Water leaked from underneath the shower doors causing small . I perceived that if you buy your stay with a third party, you are treated different that if you buy it directly with them.
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Margarita
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great customer service and nice rooms. Walkable to the main areas and train station right across the street. Excellent customer service and very clean property.
Sandra
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Is an old hotel but well taken care of Service was excellent Recommend yes
Robert
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel with a central location. Rooms were very modern. My go to location always when I stay in GDL.
Stewart
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and the room was clean and modern. Staff were always help.
Hector
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great service
Antonia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel Portobelo is conveniently located next to Juarez train station and few streets away from the cathedral. Nice and modern hotel. Room was very clean, nice comfortable bed, quiet even during outside celebrations after the Mex-S. Korea Game! Excellent restaurant options for both breakfast and dinner, really don’t need to go outside for delicious food. Staff was professional, attentive and courteous greeting guests every interactions. Will stay here again on our next visit.
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Hector
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great service
Bryden Emmanuel
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean
Flavio Olmos
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location was convenient to surrounding areas and rooms are spacious. The bar prices were a bit expense.
Dora Luz
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Me gusta la localización, la habitación, atención al cliente solo servicio a habitaciones no encontré hielo, y el estacionamiento es para carro demasiado chico y tuvimos que buscar otro estacionamiento que fuer 24 horas para que cumpliera nuestra necesidad
Rafael
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Realmente estupendo, buena limpieza y exelente ubicación
maria
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean and quiet and location is perfect. Staff very friendly and helpful
rosa
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hi
Gloria
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is located very near the subway entrance. Easy access and very very convenient!!
Leonardo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice place in a very strategic place between Ave Chapultepec and HIstroic Downtown.
Arnulfo
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location
Maria
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Me encanto el hotel, con toda certeza volveria a hospedarme en el, el stuff muy amable, los cuartos muy limpios. Todo muy bien. Lo recomendaria al 100
Number of reviews per page
20
40

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