Hotel Portobelo

Hotels
9.4
/10
Exceptional
1,508 reviews

What Guests Say About Their Stay

CHARLES

10.0
/ 10
Graet location. Excellent staff. The restaurant food was very delicious and affordable.

Raul

10.0
/ 10
Es el mejor hotel de la zona ya lo comprobé, van 7 veces que me hospedo en este año y siempre con muy buena atención, servicio, precios super accesibles en alimentos y bebidas. Me eh hospedado en otros hoteles de la misma zona, y el hotel Portonelo los supera por mucho. Ya ni siquiera pienso en otros lugares para hospedarme cuando voy al centro de GDL, Portobelo es siempre garantía de calidad.

Diego Ignacio

10.0
/ 10
Clean establishment, friendly staff and easy self parking … highly recommended
In the Area
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Av Juarez No. 687 Col Centro, Guadalajara, Estado de Jalisco, Mexico, 44100

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Portobelo is a hotel is located at Guadalajara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Portobelo

Av Juarez No. 687 Col Centro, Guadalajara, Estado de Jalisco, Mexico, 44100
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Lobby 2 Hotel Portobelo

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General


Near Guadalajara Cathedral

Location


With a stay at Hotel Portobelo, you'll be centrally located in Guadalajara, within a 5-minute drive of Guadalajara Cathedral and Avienda Chapultepec. This hotel is 3.6 mi (5.8 km) from Expo Guadalajara and 4.2 mi (6.8 km) from Plaza del Sol.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Parque Revolucion - 0.2 km / 0.1 mi
University of Guadalajara Assembly Hall - 0.5 km / 0.3 mi
Templo Expiatorio del Santisimo Sacramento - 0.6 km / 0.4 mi
Universidad de Guadalajara - 0.7 km / 0.4 mi
Corona Market - 0.9 km / 0.5 mi
Centro Cultural - 0.9 km / 0.5 mi
Guadalajara Plaza - 0.9 km / 0.6 mi
Plaza de Armas - 0.9 km / 0.6 mi
Guadalajara Cathedral - 1 km / 0.6 mi
Palacio de Gobierno - 1.1 km / 0.7 mi
Plaza de la Liberacion - 1.1 km / 0.7 mi
Palacio Municipal de Guadalajara - 1.1 km / 0.7 mi
Rotonda de los Jaliscienses Ilustres - 1.1 km / 0.7 mi
Guadalajara Wax Museum - 1.2 km / 0.7 mi
Degollado Theater - 1.3 km / 0.8 mi

The preferred airport for Hotel Portobelo is Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 19.8 km / 12.3 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Dining


Enjoy a meal at PBH or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to noon for a fee.

Rooms


Stay in one of 86 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Hotel Portobelo

Bar, Cafe and Lounge Hotel Portobelo
Bar, Cafe and Lounge
Functional Hall Hotel Portobelo
Functional Hall
Lobby Hotel Portobelo
Lobby
Accommodation Services Hotel Portobelo
Accommodation Services
Exterior Hotel Portobelo
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Accessibilty

  • Wheelchair accessible
  • Braille or raised signage
  • Accessible parking
  • Accessible path of travel

General

  • Reception hall
  • Parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Portobelo

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Parking height restrictions apply, Car recommended, Essential workers only - NO
  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Portobelo
86
Number of floors in Hotel Portobelo
4
Another facilities in Hotel Portobelo
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Portobelo

What are available facilities at Hotel Portobelo?
There are top facilites at Hotel Portobelo such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Portobelo?
The standard check-in time at Hotel Portobelo is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Portobelo provide breakfast?
Yes, Hotel Portobelo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Portobelo have?
Hotel Portobelo is a 3.0-star hotel.
How many floors does Hotel Portobelo have?
Hotel Portobelo has 4 floors.
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More Reviews from Other Guests in Hotel Portobelo

9.4
Exceptional
From 1,508 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Portobelo

Number of reviews per page
20
40
Top reviews
Raul
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lo mejor un 100
CHARLES
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Graet location. Excellent staff. The restaurant food was very delicious and affordable.
Pablo
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fue una noche desagradable ya que toda la noche se escuchaba el ruido de los carros a pesar que dicen tener ventanas insonorizadas y las almhoadas muy delgadas..las instalaciones perfectas y el staff muy amable
Miguel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice and clean , good service 👍👍
maria
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Muy buen hotel
Juan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Exelent
Joy De
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was fine. Nothing special. Neighborhood was busy and not that interesting to walk around. Don’t think we’d stay here again. Better options abound.
Guadalupe Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place, little noisy due to renovation.
Raul
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Es el mejor hotel de la zona ya lo comprobé, van 7 veces que me hospedo en este año y siempre con muy buena atención, servicio, precios super accesibles en alimentos y bebidas. Me eh hospedado en otros hoteles de la misma zona, y el hotel Portonelo los supera por mucho. Ya ni siquiera pienso en otros lugares para hospedarme cuando voy al centro de GDL, Portobelo es siempre garantía de calidad.
Read More
Diego Ignacio
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean establishment, friendly staff and easy self parking … highly recommended
Carlos
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great. Just would add a small fridge in room to make it absolutely perfect ;)
Silvia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Todo fue perfecto en nuestra estancia, limpio, remodelado, habitación amplia, personal muy amable, privacidad, comida en restaurante es excelente.
Karina
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel is very clean and neat. The services were excellent, and I highly recommend it.
Beatriz
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellente
Yvonne
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hos
Alfredo
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room and friendly staff.
Jaime
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Didn't having breakfast
Ken
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Fantastic Hotel as always. We stay here alot because its so good. Didnt disapoint
Don
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Viajo a Guadalajara con frecuencia por negocios y para ver a mis amigos. Intenté reservar una habitación para el viernes, pero la aplicación falló y tuve que reiniciarla. Sin embargo, no me di cuenta de que al reiniciar la aplicación la fecha se cambiaba automáticamente a hoy. Había habitaciones disponibles el viernes y estaba dispuesto a pagar cualquier diferencia. Intenté cambiar la fecha, pero el sistema no pudo hacerlo en línea y me indicó que un agente de Expedia debía llamar al hotel para aprobarla manualmente. Desafortunadamente, lo que debería haber sido un pequeño problema se convirtió rápidamente en una pesadilla. Primero, tuve que hacer dos llamadas y esperar más de una hora para descubrir que no podían cambiar manualmente las fechas de la reserva (al parecer, el personal que trabajaba ese día no estaba muy bien capacitado). Luego, tardé otra hora en comunicarme con un gerente, quien se negó incluso a aprobar un reembolso por la cancelación, lo que me habría permitido iniciar una nueva reserva para el viernes. Soy miembro Platinum de Expedia y viajo a Guadalajara con frecuencia. Iba a añadir este hotel a mi lista de alojamientos preferidos, lo que probablemente significaría que recibirían más reservas este año, sin mencionar el dinero del servicio de habitaciones, la comida y otras cosas. Pero el gerente de turno quizás prefirió usar mi dinero para una fiesta de margaritas. Espero que lo disfruten, porque no recibirán más de mí.
Read More
Bertha
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing staff, always very friendly. The rooms are new and very clean
Number of reviews per page
20
40

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Lobby 4 Hotel Portobelo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,508 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Portobelo

Number of reviews per page
20
40
Top reviews
Raul
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lo mejor un 100
CHARLES
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Graet location. Excellent staff. The restaurant food was very delicious and affordable.
Pablo
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fue una noche desagradable ya que toda la noche se escuchaba el ruido de los carros a pesar que dicen tener ventanas insonorizadas y las almhoadas muy delgadas..las instalaciones perfectas y el staff muy amable
Miguel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice and clean , good service 👍👍
maria
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Muy buen hotel
Juan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Exelent
Joy De
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was fine. Nothing special. Neighborhood was busy and not that interesting to walk around. Don’t think we’d stay here again. Better options abound.
Guadalupe Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place, little noisy due to renovation.
Raul
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Es el mejor hotel de la zona ya lo comprobé, van 7 veces que me hospedo en este año y siempre con muy buena atención, servicio, precios super accesibles en alimentos y bebidas. Me eh hospedado en otros hoteles de la misma zona, y el hotel Portonelo los supera por mucho. Ya ni siquiera pienso en otros lugares para hospedarme cuando voy al centro de GDL, Portobelo es siempre garantía de calidad.
Read More
Diego Ignacio
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean establishment, friendly staff and easy self parking … highly recommended
Carlos
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great. Just would add a small fridge in room to make it absolutely perfect ;)
Silvia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Todo fue perfecto en nuestra estancia, limpio, remodelado, habitación amplia, personal muy amable, privacidad, comida en restaurante es excelente.
Karina
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel is very clean and neat. The services were excellent, and I highly recommend it.
Beatriz
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellente
Yvonne
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hos
Alfredo
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room and friendly staff.
Jaime
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Didn't having breakfast
Ken
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Fantastic Hotel as always. We stay here alot because its so good. Didnt disapoint
Don
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Viajo a Guadalajara con frecuencia por negocios y para ver a mis amigos. Intenté reservar una habitación para el viernes, pero la aplicación falló y tuve que reiniciarla. Sin embargo, no me di cuenta de que al reiniciar la aplicación la fecha se cambiaba automáticamente a hoy. Había habitaciones disponibles el viernes y estaba dispuesto a pagar cualquier diferencia. Intenté cambiar la fecha, pero el sistema no pudo hacerlo en línea y me indicó que un agente de Expedia debía llamar al hotel para aprobarla manualmente. Desafortunadamente, lo que debería haber sido un pequeño problema se convirtió rápidamente en una pesadilla. Primero, tuve que hacer dos llamadas y esperar más de una hora para descubrir que no podían cambiar manualmente las fechas de la reserva (al parecer, el personal que trabajaba ese día no estaba muy bien capacitado). Luego, tardé otra hora en comunicarme con un gerente, quien se negó incluso a aprobar un reembolso por la cancelación, lo que me habría permitido iniciar una nueva reserva para el viernes. Soy miembro Platinum de Expedia y viajo a Guadalajara con frecuencia. Iba a añadir este hotel a mi lista de alojamientos preferidos, lo que probablemente significaría que recibirían más reservas este año, sin mencionar el dinero del servicio de habitaciones, la comida y otras cosas. Pero el gerente de turno quizás prefirió usar mi dinero para una fiesta de margaritas. Espero que lo disfruten, porque no recibirán más de mí.
Read More
Bertha
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing staff, always very friendly. The rooms are new and very clean
Number of reviews per page
20
40