7.8
Pleasant
From 308 reviews
Cleanliness

8.4

Room Comfort

7.6

Location

7.0

Service and Facilites

8.2

Traveler Reviews Buono Hotel

Number of reviews per page
20
40
Top reviews
Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel and people very friendly
Jean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms are immaculately clean The staff is kind and helpful.
Jose
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

staff was very friendly.
Terry
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Was a very nice well maintained hotel. Staff were helpful.
Kimberly
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice clean hotel with friendly staff Unfortunate to be located in sketchy part of city Was fine for overnight
Shawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We just needed a place to stay last minute before a very early flight. The place was good what stood out is the man running it. He was just amazing! So nice! Got my wife coffee at 3:30 am and had a taxi waiting and ready to go when we needed to leave. Maybe the nicest person we met our entire trip to Italy!
Johanny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great service and staff was very professional!
Rene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice staff upon checkin/checkout.
Roy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Convenient to airport, near decent restaurants ,staff great , facilities very good.
Minorme
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I loved everything!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel is not very far from Sorrento, just 15-20 mins walking distance. The owner/staff is very friendly and provides good customer service.
Robert
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice hotel! Room was clean. Stayed overnight before our flight out of Naples. Close proximity to the airport.
Erin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

All we needed was a bed before an early flight and it gave us that. The staff was nice and helpful but the bed was hard, the towels were threadbare and there was no hot water. The wifi was also not working and the room itself was very noisy.
Henry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great property for an overnight stay in Naples. About a 10 minute taxi ride from the airport. Comfortable bed. Good reception service.
Holly
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Convenient to the airport with a bus line on the street. The staff members were great.
Lauren
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Staff was wonderful. I left my iPad accidentally and they worked to find a way to mail it back to me. Very kind staff.
griselle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff are super nice and kind, the facility looks nice, but the room smelled as if 10 people were smoking there. They put two air fresheners that we had to put outside because it was overwhelming. They gave us an outside room so if you book there make sure is not room 16, old, smelly and dingy. But you get what you pay for… again, the staff is great!
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Yunfei
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Sent messages to this hotel twice through Expedia app., didn’t receive any response. Then I contacted Expedia, they resent my messages to hotel, still no response.
Seth
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

NA
Uday Bhanu
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The receptionist, Martina, was incredibly helpful and provided top-notch hospitality. Unfortunately, there was no AC, and it was a bit noisy due to its proximity to the tram track. Overall, we still considered it a good hotel given the conditions of the city of Naples.
Number of reviews per page
20
40