The Guards Hotel

Explore The Guards Hotel
6.4
Pleasant
From 310 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

8.0

Service and Facilites

7.2

Traveler Reviews The Guards Hotel

Number of reviews per page
20
40
Top reviews
Stuart
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our room was in the front of the building and right on the busy traffic intersection with buses and trams constantly coming and going making sleeping difficult. This on top of a room that was sub standard with a terrible fold out bed, dirty carpet, mold on the walls and ceiling of what appeared to be a hashed up wheelchair accessible room was not what we were expecting at all. The demand for cash as payment was very surprising and seems very odd to me. Would I recommend this apparent hotel to anyone….No!!
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Janet
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cheap stay
Valerie
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I would not stay here again. The location is great, however, the property is old and needs MUCH work. Our room had a bathroom in the middle of the room with a dirty shower curtain as the door. I was literally sleeping 2 feet away from the toilet. Maybe it was my imagination, but I could smell sewer all night long. We were booked for a se and night, but cancelled it.
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Alan
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The owner likes cash payments for the rooms and sends a notice to people making reservations that the credit card machine isn't working right and you need to bring cash. The card machine works just fine. The person at check in was very helpful and took my card as payment. The hotel is a converted Victorian home, so the rooms are odd shaped and small. There were a few maintenance issues, but in general, things worked and we had a good stay. The staff was helpful and friendly. This is a good "budget" hotel where you don't expect a large room with a view and great amenities. It's a place to sleep while you explore Edinburgh. (The bed was comfortable.)
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James
icon-
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Whilst the staff there were incredibly helpful, genuinely one of the nicest members of staff I've met at a hotel, the hotel itself is very poor. For some reason they insist on only taking cash due to a scam with cards, which feels far more like them trying to scam the taxman. The rooms themselves are very old, with no bathroom door, just a curtain. The shower door was hanging off and it looked like someone had tried to screw it back on, and was an absolute nightmare to open and close. The bedding also didn't seem clean.
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Nathan
icon-
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This hotel cost over 300 for 2 nights and was not worth 50 a night - even in Edinburgh , staff were not around , the hotel is dated and not reflective on their website
Alan Graham
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fantastic location just where I needed to be . Buses, tram and train station literally across the road . It was just what I expected out of a budget hotel ,it served its purpose well . Great for an overnight stay (which I did ) wouldn’t want to stay much longer . I would deffo book this place again next time I am up in the area .
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doreen
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10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location, walking distance to centre. Good value for money in Edinburgh
Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was tiny for two people. However it was fine for one night. It is a convenient location to the Edinburgh tram and ScotRail trains.
Wendie
icon-with Friends
with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I would never recommend this place to stay in! The fact that they only accept cash payment and won’t let you see the rooms before you pay should be a heads up to walk away before you pay! The room we got for 4 days we only stayed overnight in, and left in the morning! The rug was filthy , the windows hard to see out of, the beds were so close together you could only walk sideways between them. There were electrical chords hanging from a power bar on one wall, only one glass for two people, not enough toilet paper for more than two days. The windows were left wide open because the smell in the room was significant if you closed them. We never tried the shower so I can’t comment about that, but the entire building was in serious need of paint, cleaning and repairs! The front windows were papered over giving the place of air of being unused. When we decided not to stay, we inquired about getting our money for the three remaining days and were told that would not happen. When we inquired about talking to the owner or manager, we were told that would not happen either! Luckily we had taken out insurance on the stay and hopefully will be reimbursed by them with any luck! I recommend that Expedia not advertise this place on their site anymore as it will negatively reflect on their business and reputation!
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Kaitlynn
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Basic hotel, great location but no thrills
Janine
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We had the 4 poster king sized bed suite, Windsor Castle room. Huge room with comfortable bed. Tv with heaps of channels, tea/coffee making facilities, claw foot bath, great shower with rain head and wall water jets. We stayed for 3 nights. First night was great. Second night, the people above us walked heavily on the floors from 9pm - 12.30am Last night was great. The room was very clean. Yes the rooms could do with some freshening up but at the end of the day, the location is fantastic for pubs, food, convenience stores, public transport and about a 20 minute walk to town. The price is reflective for the condition of the property. If you booked another hotel closer to the city in a tiny room, you would be spending at least £250+ per night Staff are very good, even let us leave our bags 5 hours before checkin so we could explore the city without luggage. Don’t believe all of the negative reviews. It is someone’s opinion of their situation, not necessarily factual. I wouldn’t hesitate to stay there again J & D Western Australia
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Jamie
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent location for tourists, the rooms are good value for money. It isn’t the Ritz but what can you expect for 230 for 4 days
Tammy
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The lady who checked us in was wonderful! The place was clean. It’s an old building and needs some TLC. The bed was springy. The shower didn’t have a curtain and the water pressure was low. Good location not too far from tourist attractions. Decent for one night stay to explore the city.
Ebony
icon-with Friends
with Friends
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Stayed on the top floor. Problems with the shower. Was told to run the water for 10mins, was a bit better. Can only be provided with one key card. Will only accept cash, so FYI those coming from overseas who don't use pounds.
Katherine
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Near train station. Clean and basic. The room was huge!
Darren
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Perfect location, within walking distance for the rugby at Murrayfield. Also on tram route to city centre, train station and airport. Spacious room and friendly staff.
Ariel
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff was amazingly kind and helpful. Letting us store our luggage at 1000 in a locked office so we could explore hands free until check in. They did their best to accomidate reasonable requests and were very pleasant. The room was extremely clean and the bed was comfortable. Now of course it is an old building so u can hear people when they are outside your door, bur incouls not hear any street noise. There are minor cosmetic issues. And the heat keeps off the chill but wont keep the room real warm on cold nights. Over all the flaws were minor, the character, convenience and price made this a winner.
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Alyssa
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

It was ok. Decent for a night. Emphasis on a night. Beds were clean but a little dusty. Toilet needs serious refurbishing the water pressure was abysmal.
David
icon-with Partner
with Partner
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Room was nice but the mattress was too hard and it’s just too noisy being that close the main roads at Haymarket in an old building
Number of reviews per page
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