The whole hotel stank of cigarette smoke. The room door for one of the rooms we were in could not be closed. It looked like the door had been kicked open and the lock not repaired.

First experience on check in was rough (not welcoming) then a second woman saved the day and was very helpful. Was disappointed that the published check in time was not accurate and we had to delay until three (changing our plans). The value and location were great. The room was a bit beat up (had to slam the door to get it to shut) and couldn’t get the tv to work.

Great location to the station, air condition in the room worked brilliantly.. unfortunately not a very clean bathroom.

Although old, ok for a one night stay. Not more.

Liked the convenient position just opposite the station and 5 minutes walk to the town centre. A/C was a relief as it was 34 degrees temperature. My room overlooked the station but was quiet at night.

Great location,quiet ,good service.

A basic hotel, but it is very conveniently located. A nice view of mountains from balcony.. As a bonus, the room had a fridge, but no kettle.

The bathroom in my room was dated and in need of refurbishment.

Nice one night stop, lot of restaurants and shops near by, across the road from the train station but not noisy, small balcony facing the main road and the mountain

Very helpful staff :)

Central to the town - some distance from the lake - rather old fashioned but very clean and friendly . Fair enough for the money .

The room was cold! the bathroom was bigger than last time, but no hot water at all at night! no furniture. only a small glass table and icy cold metal chair.

The hotel is easy to find. The staff are nice but don't speak much English. They speak enough to get by. When you get off the elevator, hit the light switch. It looks like a doorbell outside of someone's door. Internet works great and it's clean. I'd stay again.

When I arrived I was not able to get into the hotel. The door was locked. Apparently reception is only open at 15.00 hours. I 'phoned and was eventually let in. The radiator in the shower room did not work. The loo was in the corner of the shower room, if you were not small and agile it would have been difficult to get to! There wasn't a hair dryer in the room and they were unable to lend me one. There were 2 bedside lights. One didn't work and I don't know about the second as there was no socket to plug it into. The light in the lobby didn't work, so there was only one light in the bedroom and a small light in the shower room so the bedroom was dark. A large built in wardrobe with only 4 hangers, no shelves or drawers for clothes. 2 tiny thin pillows on the double bed. No spare pillows or blanket.

Friendly, helpful staff. Clean room and comfortable bed.

It was a good stay, but a bit cold in the room. The table and the chairs in the balcony were dusty. Very calm.

It was very comfortable and pleasant with a very nice atmosphere.

Ok hotel, fan only, (no AC), minute bathroom with very badly placed toilet! Needed to be contortionist to use! Tiny parking for€5 per day. Good location for train and bike hire.

Aix Les Bains is small enought that it is not necessary to stay so close to the train station.

First impression....front desk had an attitude. Hotel is two doors down from a strip club, plenty of unsavouries walking around. Beds very uncomfortable - pillows were simple pieces of foam with a pillow case. Location is ok, up the hill to plenty of places to eat. When you add the cost of room, breakfast and parking it's just not good value.