Hotel is in disrepair and this once beautiful hotel is falling apart. The landscaping is overgrown and out door seating broken and unusable. The advertised elevator was out of service and luggage had to be carried to the second floor, staff did not offer to help. There was evidence of water damage in the hallways and the carpet ripped in frequently used areas. Not as advertised…

Staff was unwelcoming. Hotel in bad need of renovations. 1st room we were given was slept in. 2nd room had moldy ceilings. Room felt dirty and lacking in amenities. WiFi never worked for the duration of our stay. Breakfast was stingy. None of the staff we encountered ever smiled or made us feel welcome. I do not recommend this property.

Room was clean and that was about all. Shower handheld leaked like crazy. By the time my shower was over I could have had a bath as the drain was so slow. Staff were excellent in telling us where to go. Pretty sure manybyears agonthis wiuld have been a posh hotel, definately not now.

Clean with nice staff

Last time I stayed I really enjoyed but this time the Rooms were quite dirty and the bed was really uncomfortable. Breakfast was great tho and the service as well. I don’t think I’d stay again anytime soon.

Front staff were excellent, room was clean and we were able to park on site. Would recommend

Arrived late. Friendly staff. Nice room. Decent breakfast. Parking ok. Walked around the historic centre. Big port small town.

The hotel's 4-star rating wouldn't even get a 1-star today. Carpets in the hallways are ripped, walls are damaged and dirty, rooms are very old, and the air conditioning can't be adjusted

Excellent service. Very attentive to our needs. A/c didn’t cool properly. We were relocated in another room. amA/Cwasbetter there, but not cooling as expected.

Utterly atrocious never worthy of 4 stars

Very clean. Staff was very friendly. Breakfast was great. Swimming pool isn’t very desirable but we were more interested in the beautiful beaches.

Nice services and attention from Lawrence.

Very well run and comfortable. Great breakfast.

The hotel had only just reopened since being sold. Rooms were okay but the exterior of the hotel needs refurbishing badly. The area around the hotel is also very run down.

Nelson and Beatrice greeted us at check-in with smiles and enthusiasm after our 3hr drive. Wonderful staff and a great breakfast as well. Highly recommended

Comfortable large bed, friendly staff, diverse delicious breakfast, excellent restaurant recommendations.

Older Hotel with some nice touches... No Face Clothes/Towels not sure why... how do you wash? Just need to be cleaned up a little outside

Great stay

Great place. Easy check in. Clean room

The service was excellent. Slept well, very quiet. Nice pool area. Great shower