9.4
Exceptional
From 369 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.8

Service and Facilites

9.2

Traveler Reviews Viura

Number of reviews per page
20
40
Top reviews
Monique
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I cannot recommend this hotel. Staff is not welcoming. Our room overlooked a ramshackled building in the back. I went and complained about the view and was offered a different room, but was told to basically expect that because we had after all booked a “standard room, and through Hotels.com”. There were 10 cars in the parking lot, so not many guests, but I was also told that because I only booked for 1 night, the other rooms were reserved for guests that were arriving the next day who had booked for 2 nights. I was offered an upgrade for an additional fee. Our room had no closet to speak off (concrete cubby with 5 hangers). There was not enough light, (they had to come and replace one or the 5 miniature halogeen lamps). Breakfast was included and we were the first to arrive in the morning. We were told to sit at any table we wanted, but then were quickly told that we could only use a table without glasses on them. So we moved. Weird! Cups for your coffee had no saucers, so you put them directly on your tablecloth. I could go on, but whoever reads this will quickly understand that this is an overrated hotel without proper hospitality. I asked for a bill/reciept on departure, but was told that they couldn’t give one (even though they asked for my credit card on arrival) because I had after all pre-paid through Hotels.com. So why did they need a credit card? I left with a dismissed feeling.
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Graeme
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location was perfect for our wine tour at luis canñas, village was great, the bars were excelent. The staff at breakfast were very helpful.
Eugene
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Both the room and the hotel overall are among the best we stayed in in years.
Lindsay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Fabulous Hotel in a lovely village in the Rioja region, food was excellent as were the staff, would definitely recommend!
Giselle
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Colchão muito desconfortável e não oferecem condicionador para os cabelos. Nunca vi isso em um hotel 4 estrelas.
Michael
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Our room has not been upgraded for some time. Lighting is marginal, and quirky. It badly needs a dresser for clothes, only one drawer for the two of us. The shower pressure is excellent, but the shower head keeps moving up splashing the floor.
Christopher Lee
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

.
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

A very cool building with lots of interesting art and structures throughout the space.
Alastair
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Quirky designer hotel with an excellent restaurant
ERIC
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Beautiful hotel, food was great! Highly recommend.
Stanka
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Very nice hotel in Rioja, beautiful decor and very peaceful , I really liked it
Irina
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very nice and quiet hotel in the wine region.
Stepan
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very private, secluded and amazing bedding. Down pillows and great blankets. Bathroom-no privacy, stained glass doors
Gilian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Rooms are comfy with good AC. We had an excellent dinner and breakfast at the restaurant. The vinoteca experience was great. Mariana is the best.
Jacqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Very comfortable room in stylish setting, in charming town with apparently the largest proportion of bodegas per capita in the world! Sadly staying only one night we only managed a tasting in one, give yourself more time.
Stacey
icon-Leisure
Leisure
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Hotel was trying to be a little too cool for itself. Staff were friendly, but overall quality of food and drink were not good. We were charged 95 Euros for shared bowl of pasta (starter) and 2 roast lamb dishes (told was the special but no prices so a shock to get the bill in the morning) the food was really poor (my husband was served a roasted lamb trotter, the salad was doused in vinegar and the potato mash was like yellow custard). We didn't stay for breakfast due to a separate issue (which the hotel resolved very promptly so is not a complaint). If you want to stay just for the pictures, no problem, the village is really pretty (recommend do not stay when they have their festivals on as it's extremely loud, unless you like having no sleep) but for us there are better places within the wine region which isnt trying too hard to be something it can't pull off.
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Argelio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Beautiful hotel, and town, excellent staff
APSARA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Amazing
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Very nice hotel, the staff is friendly and knowledgeable of the areas. Breakfast was really good with many different options.
Ernesto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

This area is so beautiful area of Spain. There are multiple wine, cellars and wine tasting places and the hotel is situated in a beautiful town and is absolutely wonderful. Was very nice. I will strongly recommend if you come to this area. This is a beautiful boutique hotel people are very friendly professional very cordial, excellent breakfast
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