The rooms were kept very clean, and the staff is excellent. They are very knowledgeable and friendly, always ready to give a recommendation. Your location in Praca Velha is perfect. It is right in the middle of all the Christmas events. The garden behind the hotel is quite lovely and a great place to spend some time reading a book in nature. My wife and I appreciated the fact that we were within walking distance of so many things (Cultural Centre, Library, Museum, restaurants and pubs). This hotel is quite a gem.

Beautiful hotel, centrally located.

You get a lot for what you pay.

Nice hotel, very well located, good accomodations and services.

Property was located at a central location in Angra next to the garden (which provides the best city views if you walk to the top). Exterior and lobby look very nice but the rooms and hallways were a bit outdated. I had a single room on the second floor facing the street. It was surprisingly quiet. The bedroom was modern with a comfortable bed but the bathroom looked old (but clean and functional). The hallways were dark and the carpets looked dirty. Breakfast was delicious with many options and local ingredients - I appreciated how things were labelled. Customer service was stellar and they arranged me a taxi for an early morning flight on a Sunday.

Great hotel but wish the parking options were better.

The hotel is very good. The location is excellent. Everything is very well decorated and clean. The garden view from the breakfast room is beautiful. The beds are very comfortable. The service is excellent. We loved it. We highly recommend it.

Every aspect was easy to handle. However, the markup on the price did not match with my booking. It was supposed to be 744€/$840, BUT, ended up charging me $910. Pay in advance instead. Regardless, price was worth it. Gym was good, broken treadmills and unfilled cleaning spray made it hard for me to clean the equipment after use, but the view into the park was a nice touch. Friendly staff all around. Not a single negative attitude or vibe. Even helped us clarify where the bulrun eas happening after many people giving us wrong information. I'm pretty easygoing so I may not have noticed it. Otherwise, when I return to the island, I WOULD stay here again.

Decent enough hotel, good amenities and ideally located. Beds were clean and rooms cleaned properly daily. Staff incredibly friendly and helpful.

Very nice view from the suite of the town square

The location was spectacular, food was terrific, and the service staff was outstanding! However, the front desk staff seemed to be very disoriented, not very welcoming, wrong information, and not terribly helpful.

Pretty good but had the potential to be much better

When we arrived we were “upgrade” to a suite. This upgrade soon turned out to be the loudest hotel I have ever experienced. Our room faced the city square and the first night we could hear people out and about at all hours of the night. The next night was a disaster, it was a celebration for a soccer match and the speakers and drinking bar and people lasted well into the morning. We had earplugs however they did not do anything as the speakers were so loud. We finally fell asleep around 2:30 to wakened at 5am with the cleaning trucks. We explained to the staff and the response was , yes…it was a celebration. Awful experience

We liked the suite room with the loft bedroom and two bathrooms, one up and one downstairs. The town also had a beautiful garden area behind the property. The location was also very convenient. Very nice staff.

Very nice

Great

Great location

Hotel rules. Hugo at the front desk gave us great spots to go eat. Gym is decent for a hotel gym. Nice pool and hottub. Breakfast was good.

Nice hotel located right in the center, good breakfast, comfort and nice view on the public garden and the memorial.Quiet but in Prahca Vehla there can be concerts disturbing until 10:30 pm.

Excellent location close to harbour, shopping, restaurants, and garden.