Very good, check in is early and check out is late compare to others, and it's close to the subway to downtown. I will be back

Good hotel ,would recommend.

Great stay and hotel!

Great stay and hotel!

Great hotel and stay!

Great place to stay while visiting Prague. Very clean and comfortable.

Amazing stay for 3 days city trip to Prague and good location connecting with Metro station nearby to the city as well

Friendly staff, good fresh and quality food available to breakfasts and lunches. Facilities were all clean and well presented. Close to buses, metro and tram stations, plus a large shopping centre nearby

Clean room and excellent staff.

Great boutique hotel.The staff was amazing , friendly and contributed to the overall great state that we had.

Cleanliness

Clean room, central location

This is my first time staying in a Barcelo hotel. And I deeply appreciated the quick check-in and the options for a breakfast and or half board.

Great hotel

Simple, clean, quick lifts, friendly and helpful staff, relatively convenient location, very basic breakfast options (not much vegetarian/vegan choices)

The staff was helping and professional. Wish we had more time there, but they had everything we needed and room was very comfortable.

One of the worst experiences I have ever been through, my room reservation was changed without informing me and they replaced it with a small room, I arrived with my family at 2 am because my plane was delayed and when I arrived I was surprised that my room was replaced with a smaller room and they forced me to put an extra bed in the room and I had no other choice because we were very tired. Also, my family and I were treated racistly, their treatment was very bad especially during breakfast and especially from the head of the kitchen, she was treating me racistly. When I left the hotel they forced me to pay 500 euros for the extra bed, they scammed me with all impudence and audacity, they charged me for changing the towels and bed covers because of my young children, it is impudence and fraud, I do not advise anyone to book in this bad hotel

Super hotel with friendly helpful staff. Conveniently located near Andel metro station and Na Knížecí bus/tram station giving access to all public transport routes. There was an amazing choice of food for breakfast and evening buffet, and could not fault the quality. We loved the high standard offered by this hotel chain but with a boutique feel! If I really wanted to be picky, the bed was a little firmer than I would have liked, but after all the sightseeing, brewery visits and lovely food, this did not impede a good night’s sleep!

Nice hotel

No issues with room or check-in but upon checkout, we were informed that we will be paying for breakfast. To our surprise, no one ate breakfast or ordered it. We informed the staff this, and they would not believe us. The manager pulled the records of the restaurant and showed us our room number. However, the staff did not conduct room or identity checks to get breakfast. There were three of us and the restaurant only had records of one person. We asked them why would only one person eat and the secretary next to us not even helping us but rather with a different customer responded in a snarky way "what if only one person wanted to eat". This was not the case as we went to starbucks every morning. The manager hesitated a while and annoyed, she waved her hand at us and instructed her secretary to dismiss us and the charges, stating "i’ll check the cameras". This hotel has both a management problem and a security issue, if anyone can come in and get breakfast on someone else’s tab, and then get treated as criminals. The issue is not the breakfast itself, but the way that they handled the situation, as if we were liars.