The spa was inviting and the staff very good. Made to feel comfortable and the treatment was great. The pool area was okay and while we did enjoy it we just feel it lacked an intimate atmosphere as was a gym club. Definitely could have done with either drinks service for guests or a bar. However we enjoyed our stay and would go again

Very nice and comfortable room and good restaurant The atmosphere is good and friendly The staff professional. Plenty parking space and good wifi Quiet and nice possible walk to do

Room air condition was not working. Heating in bathroom broken. Very noisy hotel.

The staff are very kind and welcoming, the roast dinner carvery and breakfast are 10/10. Very British, great quality service. Rooms are clean and tidy, pool and spa needs a little updating/fixing small wear&tear such as stairs to pool and pool flooring. Driving range is great fun, nice local woodland walk/park. Apart from very small maintenance issues, perfect stay. Will always return :) Relaxed and traditional atmosphere.

Great room, helpful staff, clean modern gym and health club

Room ok very small for 4 people and dated

Third time at this hotel, we really enjoy it. It’s nothing fancy and the rooms are quite basic but they’re clean and facilities are great for a short family break away. What really makes this place though is the staff! Everyone we’ve ever encountered have been nothing but lovely whether it’s reception, the bar, brasserie, driving range or leisure centre - we will definitely be back

The interior needs updating - wallpaper, air conditioning, TVs.

Lovely time

We like this hotel and have stayed several times. Our stay was spoiled this time with thoughtless people next door awake and talking loudly at 5am. Walls in the area we stayed in this time are obviously not well made. We will request to stay in the older part of the house if we stay again.

Lunch time food in the bar and dinner in the restaurant was overpriced and terrible. Breakfast was ok. The whole place is a bit weathered. Staff were friendly and pleasant. Spa facilities were decent and one of the main reasons we booked to go here.

The staff were amazing and a really good breakfast

Special property

The staff were lovely, the room was clean and tidy and everyone was so friendly and was so quick and easy checking in and out

I'm afraid that Q hotels have gone a little backwards compared with our last stay two years ago

Staff friendly and helpful and the leisure facilities are pretty good. Food was as you would expect , good and tasty

It was a great experience...from check in to using the health club facilities...the steam room was so relaxing. Definitely will be coming again in near future...10/10 breakfast experience as well..

The room was spotless and the staff were wonderful.

My husband and I were celebrating my husbands birthday Our experience was wonderful from check in to check out! In particular when we went to have a swim one of the members of staff on the leisure centre desk was extremely helpful My husband… who is in his 60’s … has early onset Alzheimer’s. I was concerned about him being able to manager the locker system … remember which locker he was using but also the code and remembering that and how to input it etc. When I voiced this to the member of staff he immediately offered to help my husband. He also told him to alert him when he was out of the pool after his swim and he would help again by opening the locker for my husband. He was friendly asking my husband if he had enjoyed his swim. He wasn’t in the slightest bit patronising but helpful, professional and kind. My husband referred to this experience and the help he was so kindly given several times over his birthday weekend. It meant a lot to him … and hence to me too! This weekend was such a treat … paid for courtesy of Tesco Clubcard vouchers! … and a more expensive hotel than we usually stay in. Our experience was just wonderful. All staff we came into contact with were professional and friendly. The breakfasts were amazing! Our room was wonderful and spotless and the leisure pools and sauna the icing on the cake. Thank you to everyone at Dunston Hall for making our stay this weekend so memorable and enjoyable. Kind Regards Peter and Sarah

Disappointing dinner both in terms of the quality and timeliness of the food, and if the attentiveness of staff.