Overall Ratings & Reviews Hibiscus Resort & Spa

A beautiful location and accommodation. Loved the pools. Our unit needed a little maintenance on doors and windows but all other needs were met well.

It was ok room was ok

Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus.

Front office staff - Fiona - was very welcoming and helpful and we loved the resort especially the pool and BBQ area where we dined with friends each night

The bed was extremely hard like sleeping on concrete.

No lift at the property so we had to change to a lower level room and still carry our suitcases up a flight of stairs. Being in our 70's this was not easy.

In a great central location. Within walking distance to shops, supermarket and eating cafes and restaurants. Staff were very friendly. The gardens and pools were well kept and very inviting. We used the BBQs which were clean and looked relatively new. Parking was easy. Our unit was ideal for the two of us. Kitchen a little small but adequate and well equipped. Bathroom looked recently refurbished, modern, fresh and clean. Bed was very comfortable and lounge area was also very comfortable and well equipped. No hesitation in returning to Hibiscus Gardens. :)

The protection from the Easterlies around the pool was a great bonus

Great location and very friendly staff

The property was in a great location. We walked everywhere.

Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location. Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.

Great Balinese vibe

Loved the 2 pools, quiet but close to everything location and Balinese feel.

We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!

It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.

Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.

The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.

Hibiscus was a beautiful place to relax and unwind. Location is perfect with easy walking distance to everything in town as well as the beach and the marina. We especially loved the semi-private terrace extension from the living room where we spent many hours enjoying breakfasts and dinners. And both pools at this resort are beautiful…clean and inviting at any hour. Oh, and the bed in our room was super comfortable! We slept amazingly. Thanks for a great week.

A beautiful property, just a (very) short walk from the center of town. Comfortable, relaxing and full of all the amenities you could need for a self sustained holiday. Just fantastic!

I enjoyed the atmosphere the gardens made you feel like you were in paradise.