These folks treated us like family. They were kind and accommodating, and the hotel is clean, well-kept, and in a great location. Checkout was noon, but they allowed me to hang out at the pool until my husband returned from his diving trip a few hours later.nice people.

Clean, beautiful, spacious room, very attentive and welcoming staff, the service is A+++ (just for that alone, you'd want to come back); botted drinking water; the amenities were not the best, but the staff did everything possible to make our stay more enjoyable, they even bought and installed a brand new hand held shower for us. We had a room with the kitchenette and all the appliances were new, full size refrigerator. *One star off for the amenities and dated cabinets, no hair dryer, but overall, pleasant stay, good location within a short walking distance from downtown, stores and restaurants, although some 5 min from the airport, it was quiet, we even forgot how close we were to the airport. THANK YOU!

Great

Convenient location

Have stayed at La Casona Real several times for SCUBA diving trips to Cozumel. The property is ideal for travelers that spend the majority of their time out doing activities during the day and enjoying the local restaurants in the evening. Ideally located and within walking distance of the Ferry Terminal and the majority of San Miguel 👌

I didn't like anything people was nice hotel needs up date music at night unbearable

A great property off the main strip, at a very reasonable price. And, walking distance to supermarket, restaurants, and other amenities, though nothing fancy. The staff is first class.

The hotel is funky as one would expect from the photos. It looks like they are undergoing some renovations in the courtyard area. If you get a room facing 25th, the Cantina across is very loud until the wee hours of the morning. The bed and pillows were quite hard. The room was clean and the shower pressure was OK.

The staff was great. Ours was one of 2 or 3 rooms rented in the hotel. We got a nice room with a king bed and refrigerator on the inner courtyard. Thank goodness, the outer rooms would have been too noisy. The staff was great in finding us 2 pillows without feathers, however it would have been great to have a few more pillows in the king bed. The pool and pool area was nice. However, they were building a new stairway and the little time we wanted to use the pool the worker was too noisy grinding the cement block for us to enjoy it. I was dramatically plugging my ears in hopes they would have him take a break, but no luck. We will go back. It was a good value to enjoy downtown after a scuba trip on the south end of the island. We love so many restaurants in St. Miguel. It was fun.

Beds were comfy, and the room was clean. It’s a short walk from the centre but we were happy to be away from the noise. It had a fridge which was so useful but no safe. They did offer a safe in reception. Our door’s handle was so dodgy and found it difficult to lock/open. Didn’t feel safe to be honest but nothing happened.

Sweet little hotel conveniently located in the center of town. Excellent value. Have stayed here several times and look formward to returning.

Was very clean and close to everything. The staff were like family. Its location lets you enjoy real cozumel not five star all inclusives

A nice place to stay near town but not in town. They have a nice pool out back.

La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!

It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.

This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.

Amazing staff. Very nice place for the price. Only complaint was the cantina music next door was extremely loud until 11pm. I wasn’t feeling well. Otherwise I would have been there haha

The staff are friendly. I would have liked a comfortable chair or two in the room and more dishes such as bowls and glasses

Good services, clean rooms, calm

Great staff. Everyone we interacted with was extremely nice. Great location a few blocks away from tourist area, but easily walkable to ferry, cruise ship dock, and many restaurants. Good breakfast prepared and served poolside by we had a good poolside breakfast made by Miriam. She is very very friendly and helpful. We plan to stay at La Casona Real next time we're in Cozumel.