7.8
Pleasant
From 65 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

8.6

Service and Facilites

8.4

Traveler Reviews Hotel Grot

Number of reviews per page
20
40
Top reviews
Evan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Very tidy, friendly and convenient. Close to Malbork Castle. Restaurant is excellent.
Mary
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I love the staff they were the nicest and most helpful. They would call cabs for me and the waitress named Emillia was the best. She had blonde hair in a ponytail and glasses. She didn't speak English very well but she sparked a conversation with our translation apps. She also showed me around the next day after taking care of her family. I offered her money and she wouldn't take it. She gave me a big hug when I left. Also olec or olek in polish it would be Alex in English I guess. He liked being called olec. He worked in the restaurant too. Very sweet young man.
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CHARLES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great location and Emilia in bar was fun
RHYS
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent location, easy walk from train station, businesses and the castle (the castle is probably why most people come to Malbork). Staff was friendly. My room did have a very small bathroom.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Excellent hotel in excellent location , lovely breakfast . Big rooms and ten min walk away from park run
Josephine
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I stayed for parkrun & castle. Only a 10 mins walk to castle and train station.
Vytautas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

All was great. Good location. Only disappointment is no AC. Not end of the world, but AC would definitely help.
MARIAN
icon-Leisure
Leisure
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

The service was excellent, breakfast was great and ladies serving breakfast were helpful and always with a smile. The hotel is about 15 minutes to the castle and Close to shopping.
Susan
icon-
6.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

The furniture was shabby & the bed like a rock. The pillow was terrible!!!!
Jan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Room had a very dated decor and smelled stale. Not particularly clean overall. Mildew stains in the bathroom, shower drain falling apart etc. Not exactly budget priced, so I expected a higher standard. Parking is extra, but convenient, however the underground parking spots are tight, not great for a large car. Breakfast was extra and it was very disappointing - cold sausages, cold scrambled eggs, limited selection. Not worth the extra money. Hotel is very conveniently located. The walk to the castle takes about 10 minutes at an easy pace. There are restaurants and grocery stores around the corner from the hotel. Street parking (paid parking during the day) is available not far away either. Staff was very nice and friendly.
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Fjolnir
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 197 week(s) ago

Hotels.com verified review

It is in center short to Dino Park and to castle
Verified traveler
icon-
8.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

Basic but it a nice location and well maintained.
Simo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 258 week(s) ago

Hotels.com verified review

Very big family room. Ok WiFi. Bed was a bit hard, for me personally. Good breakfast.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

Efficient check in. Decent size room. Free tea coffee with hot water at reception. Convenient for station, town centre and visiting Malbork Castle.
Melanie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

I have been overcharged for this hotel stay, despite booking to pay in local currency, they've chosen to use their own conversion rate to GBP. When I checked out it was already pre-paid, I only found out on my card statement. Be very careful when checking out.
Nicola
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Lovely hotel idea for our parkrun tour to zamek malbork parkrun. Close to shops, stations bars and restaurants. Hotel staff were welcoming and rooms did what needed to do
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

This hotel is located about 4 blocks from the main entrance to the Teutonic Knights Castle in Malbork. As we planned to spend several days examining the site, the hotel was very convenient. The hotel serves a huge breakfast buffet and has a nice restaurant for evening dining. The staff was very helpful in booking train tickets etc, Multi-lingual staff - some speak better English than others, but they can cimmunicate in an impressive array of languages. No air-conditioning.
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ANDRI
icon-Family
Family
8.0
/10
Reviewed 402 week(s) ago

Hotels.com verified review

Very nice hotel
Natalia
10.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Very good, no aircon but only bad because it was really hot, otherwise you would not notice it.
Anna
8.0
/10
Reviewed 455 week(s) ago

Expedia Group verified review

The hotel has a very nice location in close proximity to the castle. It takes about 10 minutes to reach the gates of the castle. Staff was very helpful and pleasant. Breakfast was excellent. The only problem we had was that our Tv was not working properly.
Number of reviews per page
20
40