I stayed at this property for a total 2 days and had our reservation for 5 nights. I ended up leaving the second day. We got our phones stollen. Reception did not do anything to help. The bathroom was dirty. I do not recommend staying here. Another guy who stayed there got his suitcases stollen along with his phone.
Omar
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
The hotel is conveniently located but the area is not the best.
GILDARDO
Business and Leisure
8.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Is nice, enough to relax
Veronica
Friends and Family
6.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
Room was good size, nothing fancy. Location is very high traffic, very loud at night. Staff was nice but not very responsive when making requests for extra towels or toilet paper.
Lidya Elizabeth
Leisure with Children
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
Staff friendly
Omar
Business and Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Clean and ample room, nice flooring, excellent working bathroom, open spaces outside rooms, friendly staff and employees. And my room had a balcony with great view, Hotel Alcázar Is much better than hotels that cost a lot more!
Theresa
8.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
Good hotel within walking distance of major attractions. Very comfortable. Very friendly staff. Does not have a restaurant but very close to many food options.
Jacob
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Lovely clean hotel with friendly staff! Location was perfect for exploring centro historico.
Gabriela
Leisure with Children
8.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Clean but busy area.
Emmanuel
Business and Leisure with Partner
8.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
Great Location to stay in the heart of the city.
4.9/ 5 stars
If hotel had mini fridge in rooms, that would be great.
Laura
Friends and Family
10.0
/10
Reviewed 117 week(s) ago
Hotels.com verified review
We really enjoyed our stay it was a nice hotel and a great location. You are able to walk to the downtown area for shopping or eating. We would definitely stay there again.
Valeriu
Leisure Family
10.0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
Nice place, perfect location,
Staff..
Saul
Leisure Family
10.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Excellent place, very helpful and friendly staff, great for a weekend stay
Juan
Leisure
6.0
/10
Reviewed 157 week(s) ago
Expedia Group verified review
It was in a good area and near all popular distinctions In Guadalajara.
Manuel
Leisure
8.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
Very nice,very clean
Close to the Catedral restaurants and transportation.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia