The room was a bit old in appearance and the bed was too hard. The pillows were hard and worn. The staff were very inviting and helpful.

The hotel is very nice until you get to the rooms. Rooms were smaller then the other hotels we stayed at. We were asked if we smoked and said no. They put us in a nonsmoking room. Clearly it was a previous smoking room. Very smoky and yellowed. Extremely musty!

Poor service Tobacco smell throughout the hall and in the rooms Told us parking was included And then charged us for parking when we retrieved the car

Hotel was clean and comfortable. Location is very good, near to station and aeon mall. Quick check in. But heating system was not good.Breakfast is resonable.

Small room, standard for Japan, but didn't feel small because it was clean and modern and somehow done well. If you're in the area, this is absolutely the place to stay

very good breakfast buffet

朝食ビッフェは美味しいです！

フロントのスタッフさんの対応が良かった 朝食バイキングが美味しかった

とても良いでした。

朝食ビッフェとても美味しいです。

We booked three non-smoking rooms, but all rooms had a strong and persistent smell of cigarette smoke, which caused physical discomfort and allergic reactions for one of the guests. In addition, the rooms were generally dirty and poorly maintained, which made the stay feel unhygienic and uncomfortable. We immediately contacted the hotel and asked for an alternative non-smoking room. The only option offered was a paid upgrade, which we declined, as the issue was not caused by us. We were also allowed to check rooms on other floors, but the smell of smoke was present there as well. Because the rooms did not match the description and the issue could not be resolved, we had to check out early for health reasons. To the hotel’s credit, we were refunded for the last night, which we appreciate. Overall, this was a disappointing experience. We would not recommend this hotel, especially to guests who require genuinely non-smoking and clean rooms.

Tout très bien

ハード面で古さがあり隣の部屋のくしゃみやいびきが聞こえたそれ以外は満足でした。お世話になりました。

客室、対応も良かったです。

客室が若干狭く感じましたが、朝食は大変おいしかったです。

朝食がいい

客室の老朽化対策が望まれる。

朝食が美味しい

朝食のビュッフェが海鮮系を食べられて良かった！！

部屋に問題はありませんが、WiFiが朝しか繋がりませんでした。