The owner of the establishment was very kind and helpful and was attentive to all of our needs. The bathroom had low shower pressure but overall got the job done. The room was small but enough space for me and the other person I was traveling with, the beds were very comfortable and spacious. The AC worked great got very cold at night. The parking is on the street, which is fine. The rooftop of the place was spectacular. The place had three cats that were the most adorable. Overall, I would recommend to stay here. You get easy access to a lot of of the restaurants that are about walking distance. The place really gives you a homey vibe. And the restaurant that’s attached to the building has very good breakfast for a reasonable price perfect for just wanting to get up and get breakfast.

We only used the kitchen for snacks, but the fridge was really useful and we were able to make ice in the little freezer compartment. There were lovely plates and bowls which we used.

Maison Tulum is lovely to be near the main street (Avenida Tulum). The location is a 5min walk from the street for great access to public transport, tour companies, markets, and food carts. The hotel is artistic with cool architecture, tropical plants, a quiet patio with hammocks, and colourful decorations. It is a safe location, and there are also jugs to refill water available, and many cute cats wandering around. Our room was large and clean with a nice kitchen and bathroom, good wifi, and great hot water. We were able to get beach towels for a refundable deposit. The main street of Tulum is very, very loud at night, so being a few streets away was appreciated. That being said, we had some noise at night from one vendor who honks a horn while passing by (not something the hotel can control) and from the cats howling at each other. Nonetheless we still had decent sleep, but I'd recommend bringing some earplugs. The on-site manager Guillermo was a little stern when we first arrived, but we suspect he was having a rough day as after this he was very attentive and friendly with us. The complimentary breakfast is small but helpful. Upon arrival we had bread with jam and butter, small fruits, and yogurt in our fridge. The second night we sadly never got a breakfast, and the rest of our nights we had bread with jam and butter and small fruits (no yogurt). Some better consistency would be nice, but it was okay. Overall I would stay again for the safety and convenient location.

We returned again for the third time as this hotel & staff are amazing.

We loved our stay. The place is beautiful and we can’t wait to return.

If you want different experiences from regular hotels you can stay .. this is not hotel or Airbnb or house it’s something.. 100$ per night not worth. Area is completely slum

Just an incredibly lovely place. Great location in centro, near the bus station, with charming decor (plus resident gatos!) and a great rooftop to enjoy. Guillermo, the manager, was extremely helpful and allowed me to leave my luggage in the office until check in time. Instructions for the room (and the various keys) were clearly delineated. The continental breakfast (which some have groused about) was adequate--this isn't the Holiday Inn or other generic chain. I added an americano from the café downstairs (also lovely) and enjoyed it on the rooftop in the morning. Only regret was that I couldn't stay another day or three, but I would (and will) return. Thank you!

It was cute but i was disappointed with the “free breakfast” literally two slices of bread in ziplock bags, while downstairs its a full cafe. In my opinion don’t promote free breakfast.

Love Maison Tulum

Guillermo welcomed U.S. and escorted U.S. to our room which was the best room. When I mentioned I had trouble walking up stairs he was willing to change us to accommodate me. He was so helpful and kind. I loved the feel of being in the jungle and the restaurant was pure joy and so delicious. I loved staying there. Highly recommend it!

Guillermo is a gracious and welcoming host in the beach town of Tulum. The small Maison Tulum has been decorated in an artful, quirky, colourful way to look like it's right in the jungle, and it's very captivating and surprising at every turn. There's a very good restaurant attached - perhaps operated separately - that serves breakfast and lunch. And the ADO bus terminal is just two blocks away, very convenient.

Old, not in good condition, shower leaked, only 1 pillow, no blanket. Wouldn't go back.

We booked the ground floor suite which would have been nice if not for that annoying sewer smell. We had to buy a candle to get rid of it. The suite is large and comfortable with a nice secluded patio. But… no shampoo or conditioner, no bath mat, no hand towels, no dish cloth, no coffee machine, no chairs on our patio (We had to take the kitchen chairs out but were told not to leave them outside), little details lacking that would make it so much nicer. Cleaning is upon request. Other than that, the hotel is charming, colorful, with funky decorations and so many plants. The courtyard and rooftop terrace are cool. The adjoining restaurant is amazing. Location is two blocks from Tulum main road, walking distance from bus station. Lots of restaurant options around.

This place was AWESOME. A little gem completely hidden away from all the hubbub, but easily walkable to it. Our room was large, had everything we needed, the bed was just the right kind of firm, the water was hot, And the owner/manager is beyond kind and attentive. We’ll definitely be back!

Good location. Good service. Guillermo was nice and helpful. All in all a very good stay.

This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!

we had comfortable stay

Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.

A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you

Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!