9.0
Exceptional
From 377 reviews
Cleanliness

9.6

Room Comfort

8.6

Location

7.6

Service and Facilites

9.4

Traveler Reviews Halepa Hotel

Number of reviews per page
20
40
Top reviews
Janet Lee
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and convenient hotel. Very nice breakfast selection. Sitting areas in lobby or outside comfortable and a great place to relax after a day of touring. The roof bar will be nice, once it opens.
Lillian
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful stay!
Lillian
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff was extremely helpful.
Lillian
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff is amazing!
Jane
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The room was indeed spotless and the staff supportive and courteous. The helped with arrangements for local travel and airport transfers seamlessly.
stacey
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Friendly staff, great location, good breakfast buffet. Would recommend.
Tracey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful , historical hotel. Staff are so friendly and helpful. Good breakfast which we enjoyed sat outside in the beautiful garden. Room was also beautiful , cleaned to high standard . 15 minutes walk via scenic coastal route to nearest beach and restaurants. Close to venetian harbour and old town chania
Claude
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Quiet location but easily walkable
Margaretta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Intimate hotel
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very clean room, very friendly staff and a super breakfast, will return.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I had an absolutely wonderful stay at Halepa Hotel. The moment I arrived, I was impressed by the hotel’s elegant neoclassical style, blending historical charm with modern comfort. The building itself is beautifully maintained, and the atmosphere inside feels warm, welcoming, and truly relaxing. The staff were exceptionally friendly and professional—always ready to assist with a smile. From the reception team to the breakfast service, everyone went out of their way to make my stay comfortable. The breakfast was delicious with a good variety, and the rooftop terrace with the Jacuzzi was a highlight, offering a perfect spot to unwind after a day of exploring Chania. The location is ideal: the hotel is in a quiet neighborhood but still close to the Old Town and the main attractions. Having secure parking was a big plus, especially since I rented a car directly through the hotel. The car rental service was excellent—fast, easy, and stress-free. The vehicle was in perfect condition, fully insured, and came with unlimited mileage and 24-hour roadside assistance. Everything was clearly explained, with no hidden costs, which gave me real peace of mind. Having the car allowed me to explore the stunning beaches and villages of Crete at my own pace. Overall, Halepa Hotel exceeded my expectations. The combination of a charming hotel, outstanding staff, and hassle-free car rental makes it the perfect choice for anyone visiting Chania. I would definitely stay here again and highly recom
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NIKOLAOS
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Classic gem
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Beautiful rooftop. Parking is free
Tony
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great!
Lara
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Lovely stay. Hotel is in a beautiful old building and just a relaxed 15 -20 minute walk into the gorgeous old town. Delicious and plentiful buffet breakfast and clean and comfortable rooms. Nice roof garden with jacuzzi and a few sunbeds
Gregorio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

It was an old charming place. A bit off the harbor. There is limited transportation. If you have a physical disability, it might be an issue.
Neal
icon-Leisure
Leisure
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Hot tub wasn’t in service-wouldn’t have booked here if I’d known that. It was the only reason I’d paid extra with so many more affordable hotels in the area. Sauna didn’t work- wouldn’t have booked here if I’d known that. Wasn’t given any information about massage treatments- I didn’t bother asking after finding out about the hot tub and sauna. Air conditioning in my room didn’t work- wouldn’t even turn on. It was fairly clean and quiet which is one positive and breakfast was ok. But considering the price compared to other hotels closer to town, I’d stay elsewhere next time.
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Alison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The property was beautifuly maintained.A gorgeous traditional building. The staff were friendly and helpful. The breakfast plentiful but the bread was tasteless . The hotel is somewhat outside of the old town so it's not suitable for anyone with mobility problems. A bus does run outside but it's a bit unreliable.
Jason
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great location near the water and the staff was very accommodating.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Very quiet and peaceful. Breakfast was also great!
Number of reviews per page
20
40

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