The front desk spoke English and were very friendly and helpful. I travel a lot, and have to say they were the best staff ever. The Hotel is located in a safe area. There were two shopping centers near by. One was 2 blocks away and the other was 6 blocks way. One block away is the Japanese Garden. The Hotel had a great breakfast.

Big rooms and friendly staff

Slow and intermittent Internet, windows are uninsulated and leak like a sieve.

I was disappointed in particular compared to the hotels that they have next to the airport. The cleanliness was not as it should be.

Very clean and the staff was very pleasant and efficient. A nearby hotel serves as a landmark making it easy for the traveler unfamiliar with the city to find their way home. Excellent choice.

Staff (reservations department) is inflexible and refused to help me correct a reservation that I mistakenly did, resulting in me losing one night stay. In essence, they took my money for one night I hadn't used.

This hotel its in a very old building, and you can hear the next room bathroom. The bed its not confortable.

Good experience i recomend very clean and the staff is very nice in a nice place very secure

Quarto limpo, bom tamanho, bem localizado, bom café da manhã.

Equipe sensacinal.

Suprio nossa necessidade e time muito atencioso

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Quarto pequeno mas tranquilo para pouca bagagem. Chuveiro muito bom. Isolamento acustico nao è dos melhores. Mas de madrugada fica mais silencioso de barulho de carro. Cama confortável e cafe da manha diversificado.

Estrutura de hotel e quarto bem limitada. Destaque para o atendimento dos funcionários.

Equipe maravilhosa, quarto organizado, limpo e aconchegante

Quarto pequeno mas bem mobiliado..Cama confortável ,banheiro limpo e chuveiro com excelente fluco de água.Equipe educada e solívita

Tudo de acordo com as expectativas

Equipe maravilhosa!

Quarto não muito grande mas mobilia bem distribuída,cama confortável,limpeza ok.Banheiro limpo e chuveiro co0m bom fluxo de água.Equipe simpáatica e prestativa.café da manhã variado e bom.

Quarto limpo e bom café da manhã