Overall Ratings & Reviews Lumley Castle Hotel

I stayed for one night. It was very clean & comfortable and i loved the decor. Having said that it could do with a new carpet in the room i stayed in, and the water pressure on the sink taps was very low, as a result it came out as a trickle. The breakfast was disappointing, very small for the price. Overall it was a pleasant experience and i would stay there again.

Very disappointing stay at what purports to be a luxury hotel but is overrated. Clear evidence of cost cutting has negatively impacted the customer experience A small example to illustrate this was only 3 small sachets of milk being supplied for a double room and only poor quality instant coffee available. I appreciate that we can ask for further supplies but why should we have to in a “luxury” hotel? I also suggest the cleaning staff check behind the bed in the room as the layers of dust suggest it’s been quite sometime since they did! However, the worst part of the stay was finding out that our room was over the function room where a wedding was taking place, with the very loud banging music going on until 1am. We had not been informed of this, despite booking the hotel over 2 months earlier On the positive side, all the staff we encountered were very attentive and did their best to be helpful.

The castle is rather lovely and well maintained for its age. One thing to note is that not all of the rooms are located inside the castle building itself, which is my own fault as I had failed to notice during booking (mostly due to previous experiences with other castle hotels that did not have such a feature). The room was clean and spacious with comfortable bed and satisfactory shower. There is some greens and parks outside of the hotel for some short strolls around the area.

Very nice

Beautiful setting, comfy bed but could be cleaner. The evening meal was nice but the breakfast was a let down. Small portion and obviously left to long on the pass as it had dried up. The drinks in the bar were extortionate.

It was a childhood dream to sleep in a castle they fulfilled it spectacularly

We had a local night away as a treat. The castle is in a beautiful spot and impressive from the outside and courtyard. We stayed in a courtyard room that was castle decor inspired. Amazing hot powerful shower. Buffet continental breakfast with lovely fruit salad and then hot breakfast ordered at table. There was a vegetarian sausage (can't remember if it were vegan) on offer. Lovely to stay somewhere a little different.

A beautiful venue. Lovely restaurant and bar facilities

You pay for the experience of staying in a castle. It is a wonderful building. A little bit more information about its history

This was my FAVOURITE stay out of my roadtrip around the UK, really fell in love with the place. It might be my princess side coming out but staying in a castle was such an experience. Highly recommend, the reception staff was so nice! We also had a drink at the library bar and ate at the restaurant which was delicious. Exceptional service all the way. It’s a hotel where a car is necessary to get around however, this should be considered when booking this hotel. This being said, I would visit again anytime!

Restaurant over priced

This is a lovely hotel. Unique feel and really great staff. We stayed in courtyard room which was all good too.

Beautiful looking Castle, rooms very tied. Appreciate its an old Castle but could do with freshen up

Great stay again at Lumley, we got an upgrade this time into the castle itself, what a room and highly recommended. Staff very pleasant and food fantastic! Looking forward to our next visit.

Beautiful room, friendly staff. Had a problem with shower and within 10 mins engineer there to fix it

The castle is unique and has retrained all of the original castle features which makes getting around occasionally difficult - narrow passages, sloping floors and stairs. All to be expected in an old castle but still to be dealt with on your stay. We were 'upgraded' from a stables room to an equivalent room inside the castle. This room was clean and had everything you'd expect but was cramped - you needed a crab style walk to get between the bed and the wall. It was in need of decorating and perhaps just not to our taste. It was fine foer a one night stay.

Stayed for one night for work trip and these were the most comfortable beds I have ever stayed in! Will definitely book again when traveling this way

People and breakfasts fantastic very friendly Bit disappointed in room quite small and dull

Fantastic hotel, lots of charm and a very good price! Breakfast was also excellent. Fully recommend.

uniquely atmospheric staff at breakfast and bar were excellent