Daniele was the best desk supervisor we’ve ever encountered. She responded to our email when we were arriving later than expected. Then was so kind because she knew it was a long travel day for us! They stop taking orders at the bistro at 9:15 pm but the staff were so kind to take our order right at 9:15 pm because she knew we were weary travelers. The bistro was so convenient with a great menu, especially breakfast. You can alternatively pay for the buffet in the restaurant if you pay ahead. Funny discovery….there is a self serve water station with drinking glasses and prefilled pitchers of water and juices. Those juices are CONCENTRATE that need to have water added! Otherwise VERY strong! 😆 We were made very aware ahead of time that they were in a construction project and that there would be no noise disturbances during the night hours. Wish we could stick around to see the finished product. It’s going to be lovely!

We ate several times at the bar restaurant, and the food was pretty good, and the service was good as well. The breakfast buffet was a little disappointing, as the pancakes were hard and the bacon greasy. The breakfast staff was very accommodating.

❤️

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Staff were fantastic, very helpful and friendly. We had a wonderful experience.

Very Clean and well located Hotel to Galway City. Staff were very friendly

Took over 40 minutes to get car parked from the staff

A very nice hotel on the outskirts of Galway. Staff was very helpful and friendly. Be warned, some rooms have no AC. Probably not an issue most of the time but we were there during a heat wave.

The bedrooms were of a high standard; spacious, nice decor and full size bathroom. The only things that lowered my soreness the hotel was was undergoing renovations the time we were there

As of May 2026, property was being renovated. We received a remodeled room, which was clean and adequately appointed. We had stayed here about 3 years earlier, so the fact that we returned is a positive. Staff were friendly. The hotel is easy to get to and there is plenty of parking. Its not in the center of town, buy you walk (about 20+ minutes).

Friendly reception, great room, very comfortable.Great stay.

The level of customer service is beyond any expectations. Each one of the staff members shows you a smile and are willing to make your stay one to remember. Clean rooms, incredible breakfast. Great memories.

Great

This was a very nice hotel. The staff was friendly. They went out of their way to do extra little things. the breakfast had a good selection in the morning. I would definitely stay here again.

Room was great. Clean. Staff bent over backwards to make our stay enjoyable. The wait staff was always there and trying to please.

Breakfast was excellent. Dinner was ok.

Very nice hotel, helpful staff, breakfast seemed a bit stale. You can easily walk to the city centre, it's not far

Breakfast fine

The menu & the gluten free menu in particular is the best we’ve seen yet. We had an amazing stay & cannot fault the hotel. The staff were friendly, attentive & professional.

Great hotel with free parking. Short drive to city center.