9.0
Exceptional
From 748 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.6

Service and Facilites

9.2

Traveler Reviews Villa Herencia Hotel

Number of reviews per page
20
40
Top reviews
Kenneth D
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hidden gem. Staff was very accommodating during a power outage.
Isaura Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property is beautiful and so castle-like I loved its charm although hidden it was worth it. Dinning, shopping, and club bars are all at a walkable distance. Only used Ubers to go to mall and T-Mobile District which are about a 15 minute ride. Room was well air conditioned as comfortable. A must stay. I will be referring to my friends and family. The best part is that we arrived early and could leave our luggage so that we can start exploring. We lucked out and got an early check in because our room was ready. There was a small fee but nothing bad, we got to rest and refresh after a 4 hour flight so it came in good time 👌💕😎
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Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Small property. Request one of the roof top rooms, narrow stairway, but worth it. Manager was amazing and super helpful! No frills, but very romantic. We will stay there again!
Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s a beautiful and accommodating experience. It is close to everything in Old San Juan. The staff was very friendly and the hotel was peaceful. We really enjoyed our stay.
Inna
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Love staying in Villa Herencia. Beautiful property. The staff was friendly and accommodating. It’s right in the heart of Old Juan. Would stay again.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

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Joel
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I would never stay here again. Toilet barely flushed. The room was advertised as suite… it wasn’t.
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Villa Herencia Hotel was absolutely perfect! The location couldn’t be better—tucked away on a charming cobblestone street just steps from Old San Juan’s most iconic spots, restaurants, and historic sights. The atmosphere is magical, full of character and charm, with beautiful architecture and cozy, elegant touches throughout the property. Check-in was seamless and easy, and the staff was incredibly welcoming. I secretly planned a proposal during our stay, and the setting couldn’t have been more romantic. The rooftop and interior courtyards made for unforgettable moments—and the photos turned out stunning! This place truly made our trip unforgettable. Highly recommended for couples, special occasions, or anyone looking to experience the best of San Juan with style and comfort. We will definitely be coming back!
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Linh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The king room with terrace was wonderful ! We felt like Puertoricans, we walked everywhere, we went to mass at the Catheral, got pina coladas, talked to the locals, ate authentic foods. Love walking distance to the fort and shops, grocery store and ports. Truly memorable for our 25 wedding anniversay ! Gracias to all the staff. Wish there would be free bottles of water in our room, it was super HOT out.
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Tiffany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I loved the property, however there wasn't any parking available, and we didn't have access to bottled water. The rooms were cool but no adjustable thermostat. No breakfast options. However the hotel is absolutely beautiful and authentic.
Roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful property, kind staff and easy check in. On a quiet street, and easy to walk charming Old San Juan. Would stay here again.
Brianna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really nicely located and beautifully designed. It’s got such great charm and is pretty central in Old San Juan, it was easy for us to walk around to all the things we had planned in the area. Honestly loved everything about the place and wish we had more time there, the staff was very friendly. There was a small, occasional leak above the bathroom doorway but it wasn’t bad and didn’t lessen anything about our stay. It’s an older building so some small things like that are to be expected, but it’s beautifully kept up, so no complaints from me.
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Robyn
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Cute and convenient!
David
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Funky but sheik. Rooms are small but cute. A/C works fine. Shower is very nice. Location is great. Parking available nearby for $25/night.
Rick Neil
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We love the history and charm of this place. Have been here before. Location is central but off the beaten trail. Given howw close to Fortaleza we feel very safe. We can walk everywhere in OSJ in an easy effort. OSJ is one of our favorite destinations.
Katherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were charmed by the history, artwork, and the atmosphere of Villa Herencia. It was a fun bonus to soak in the rooftop claw foot bath tubs on the lovely roof top deck in the evening! If you are looking for a small historic boutique hotel in the heart of Old San Juan, look no more! We also recommend taking the elevator to the 6th floor of the sister hotel, Casa Blanca, to take in the views.
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Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I loved that the hotel was smack dab in the middle of Old San Juan. The architecture and cultural vibe of the hotel was very authentic. The hotel had everything I needed. As a solo traveler I was safe and secure. My room, the classic queen, was small, perfect for one, would’ve been a bit tight with two. Outlets were sparse (as expected in a building several hundred years old) and the Flat screen TV didn’t work great. Staff was friendly and welcoming *****.
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E.
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beautiful grounds, nice room and a comfy bed. Great location!
Valarie
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A beautiful and unique stay right in the heart of Old San Juan.
Keith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Absolutely beautiful restored hacienda right in the heart of Old San Juan! Fantastic decor, vibe, and service and unbeatable location in OSJ.
Number of reviews per page
20
40