Cascade Wellness Resort Lagos Algarve by Domes

Explore Cascade Wellness Resort Lagos Algarve by Domes
9.2
Exceptional
From 1,012 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

10.0

Service and Facilites

9.2

Traveler Reviews Cascade Wellness Resort Lagos Algarve by Domes

Number of reviews per page
20
40
Top reviews
Stephen
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The breakfast buffet is spectacular. Was there with my three kids couple of them piggy eaters and everyone found something that they love for breakfast!
Francis
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

An excellent hotel and very comfortable apartments. The big problem is that we booked because of the Spa facilities but the steam room and jacuzzi were both out of order throughout our stay. We were eventually told that we could use these at another hotel a few km away but that was not what we needed. Also, our apartment had a number of issues that were resolved quickly by the hotel.
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Jenai
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I’ll start by saying it may just be our North American standard of a 5 star to be impeccable in all areas but this hotel was not that. The staff were 5 star amazing and accommodating and helpful but otherwise this hotel would fall in a 3 star rating. Our first apartment was disappointing in that the shower had a spraying leak, the tub wouldn’t plug to bath our son, the toilet had a crack/leak, the safe didn’t work, the espresso machine didn’t work, the laundry did not work, you could not shower at night if the apartment above had just showered (we waited 2 hours and still no hot water for our baby), and lastly the ants were everywhere.. we found them in our sons crib. The staff were very helpful and fixed what they could but ultimately they couldn’t fix it all and told us they would move us in 24 hours which then did &we really appreciated it. Our next apartment was significantly better but the tub water came out brown so we had to shower our son, and the drain had to be fixed, we did not have a safe in the room but they did bring one, our kitchen had different items/no pans to make stove top but by this point we felt we had asked for too much and the staff was trying their best! The furniture was extremely worn and had stains which is fine but just not something you would expect for 5 stars. The amenities were good but again worn out. The deck around the spa pool was falling apart &the steam room was out of order. More of a maintenanceissue than anything. Great location
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Luke
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had an excellent stay, the hotel itself was fantastic, and the staff were friendly, helpful, and delivered truly great customer service throughout. The food was also amazing. Would definitely recommend!
Nicola
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was one of the best I’ve ever stayed in! The location, facilities and staff were top notch. I would go back for sure!
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful place to stay, proximate to some truly breathtaking beaches. The staff is incredibly accommodating. The only complaint I have is that the fixtures in the bathroom were a bit dated and worn.
Katarzyna
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful property with variety of accommodations.
Shannon
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Out of our 3 stays while in Portugal, this was our least favorite. The property is almost too big and they can't seem to keep up with the amount of work and reno needed to maintain a property of this size. It rained the 1st night we arrived and a water leak caused water to get into the electrical panel while we were sleeping and cut the power. When we woke in the morning and called the front desk they sent a technician and eneded up having to move us to another villa. The pics on the website make it look a lot nicer than it actually is. They also have no indoor pool or heated pool. They do allow kids to visit the spa pool from 8-10am but the pool guy is actually there at the same time, cleaning the pool and adding chemicals, which doesn't seem very safe!! And the "heated" pool wasn't even that warm. It was freezing! The food was mediocre at best. The burger was kind of mystery meat... The plus was the staff. They were all very nice and lovely. I wouldn't stay here again, though.
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Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast buffet and service was excellent. Staff was very informative and helpful. The boardwalk behind the hotel is a gem.
Larri
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful breakfast! Super friendly staff! Increibly clean facility. The one bedroom apartment was a very, very pleasnt surprise. Spacious, spotless and the famous Algarve cliff trail out the back door. Absolute heVen! Ricardo and Mario were fantastic!
Ryan
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was exceptional in every way and they made our stay such a great experience. I would recommend this property to anyone. The breakfast buffet was also something to look forward to each morning.
Brian Colin
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel has a 5 star feel about it. The breakfast is extensive, lots of choice with lovely fresh fruit. The room was well situated with a lovely view of the pool and sea. The light switches did prove challenging and the cupboard handles were “different”. Loved the extensive wild garden. We feel that the water bottles should be refillable. The gym area was the other side of the road and did feel tired. We would recommend the hotel and will return.
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Hyun
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room friendly staff and great breakfast
Linda
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazingly supportive staff, beautiful property and so enjoyed the position near the scenic path near the sea and walking to Lagos.
Judith
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff were very friendly and accommodating. Housekeepers were very attentive and helpful. Needed some assistance with appliances and repairs were dealt with very efficiently.
Igor Henrique
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great amenities, amazing breakfast, location spectacular, walk to beach and breath taking views.
Aaron
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great staff!
Veronika
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff is unbelievably helpful and friendly. Bed is California King size, room is nice and the patio is huge. Food and service were great! Highly recommend Veronika
Justin
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This place has potential. It just meets half of the expectations. Everything was just ok.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great resort, great staff
Number of reviews per page
20
40

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