7.6
Pleasant
From 795 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.4

Traveler Reviews The Star Hotel

Number of reviews per page
20
40
Top reviews
Sam
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Filty, run down, holes in walls, wobbly flpors, sunken ceilings, sunken floors, rude staff
Lesley
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No air conditioning but they have fans. Slight random bangs from outside that you get used to.
Melissa
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Needs a bit of upkeep
Carly
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was limited, filter coffee only. Bathroom window just had a net curtain and was overlooked so didn’t use shower
Karen
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Classic UK hotel accommodations. Great breakfast and lovely property. If ever in the area again will definitely stay
Robert
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is an older one, which has its charm but disatvantages. Near the hotel is a busy pub, our room was just above it. The rooms could be better maintained. Buy in general we were satisfied with our stay.
Javier
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Martina thanks for your recommendations.
stefanie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel worked for our short 3 day stay. The staff was great and very friendly. The room was in good shape and as described. I filtered my hotel search to include AC so beware it doesn’t have AC or a working elevator. The front desk and owner told us it was getting fixed the next day after we checked. It was not so FYI. We didn’t take advantage of that in house breakfast. We just went to the bakery across the street. I wound close by saying this is a good hotel not great.
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Pauline
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My room 66 was at the top of 3/4 flights of stairs, the lift was only used for luggage. The room was hot,only a fan and small window.The weather was usually hot on 17 jul ,but due to roof gully no wind blows into room .If air con is your thing dont stay here..the shower had mildew stains around the join to the wall ,and could do with a chemical treatment. The owner said he was renovating, but this could be done now.Breakfast was well cooked, excellent bacon, No fresh bread rolls or fruit or cheese, only sliced bread for toast.For £120 a night I expected better. The reception lady was welcoming and helpful. The hotel is in a good central position for visiting the town and has an old world charm which was lovely. I would stay again but in a renovated room with air con or on a winter break
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Susan
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The beds were really uncomfortable, we barely slept. The location is great, the staff is helpful, the breakfast is good, maybe we had the wrong bedroom with uncomfortable beds.
Harry
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No AC so couldn’t close windows and very noisy from weekend parties on the street. Great breakfast but building not in good condition.
TONY TSAI PING
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location for relaxing stay before jumping on a cruise.
Chelsea
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Just know that this place does not have a/c and the rooms are not updated. The elevators weren’t working which was not a problem for me but if I was traveling with my grandma it would be a problem.
DANIEL
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Certain charm property but very dated. Bed ok but too soft. Low water pressure. Friendly staff.
Christopher
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Has to navigate multiple sets of stairs. The lift was not working, but our room was not accessible by lift. Shower was a bit slippery and had no grab bars. It was a very old hotel and the attabhed bar was quaint and quirky. was
Raymond
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A lot of noise from the muti storey car park opposite our room from 5am onwards which kept waking us up
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Quaint hotel with old world charm. Rooms were clean with all amenities. The shower in a big soaker tub gave a bit of a challenge to us who have arthritic hips but worked well. Appreciated the added air conditioner to our room as it was very hot days while we visited. Enjoyed the "guest" bar at the front of the hotel...the full and continental breakfast feast was delicious and the staff treated us like family. Wonderful experience.!
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Teresa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This hotel is fine. Clean, large room. The bathroom floor was squishy in places. The breakfast was mediocre.
Jim
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location...staff friendly at check in. Elevator/lift broken so we had to walk upstairs. Not a big deal. However the staff used the same elevator to bring our bags up. Room was about 40 degrees Celcius. One window opened 6 inches. The other bolted down. Springs sticking out of bed. Mold in shower and outside. Tiles broken off. Paint peeling. Hardly slept because of the heat. Even though we had a fan. Tried to get ice to have cold drinks to cool down. The bar would only give us the equivalent of a glass of ice. Next time i would rent a car and park in a parking lot before i stayed here again. Note-we stay in hotels around the world. Some great. Some not. This one ranks up there for bow bad it was. No neat. No elevator. Dirty and run down.
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paul
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cheap cheerful good value for money
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