The Star Hotel

Hotels
7.8
/10
Pleasant
1,004 reviews

What Guests Say About Their Stay

Russ

10.0
/ 10
We came back to The Star as we stayed here 18 months ago. You simply can’t beat their location. Pubs, restaurants, shopping, old Southampton and its heritage building. And the history of the Titanic.

Monica

10.0
/ 10
Our 2-night stay at the Star Hotel was very comfortable. The staff was hospitable and friendly. Our room was clean and spacious. We slept well and enjoyed a nice breakfast each morning and had a relaxing time in the bar each night. The desk staff and the lady bartender was very nice. It was a real treat.

Gary

10.0
/ 10
Yes the room was very nice and clean and warm , nice hot shower . Bar wasn’t open but pub next door was ok , staff were very nice .
In the Area
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26 High Street, Southampton, England, SO14 2NA

Main Facilities

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Restaurant
Parking
WiFi
Elevator
The Star Hotel is located in area / city Southampton.
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What's around The Star Hotel

26 High Street, Southampton, England, SO14 2NA
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Lobby The Star Hotel
Lobby 2 The Star Hotel

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General


Near WestQuay Shopping Centre

Location


With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be a 1-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. This hotel is 6.3 mi (10.2 km) from New Forest National Park and 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Titanic Honour & Glory Exhibition - Southampton - 0.2 km / 0.1 mi
Tudor House and Garden - 0.3 km / 0.2 mi
Old City Walls - 0.3 km / 0.2 mi
WestQuay Shopping Centre - 0.4 km / 0.2 mi
The Quays - 0.6 km / 0.4 mi
Mayflower Park - 0.6 km / 0.4 mi
Queen's Park - 0.6 km / 0.4 mi
Southampton Maritime Museum - 0.6 km / 0.4 mi
Solent University - 0.8 km / 0.5 mi
Southampton Guildhall - 0.9 km / 0.5 mi
Civic Centre - 0.9 km / 0.6 mi
SeaCity Museum - 1 km / 0.6 mi
Southampton City Art Gallery - 1.1 km / 0.7 mi
Grosvenor Casino - 1.1 km / 0.7 mi
River Test - 1.1 km / 0.7 mi

The nearest airports are:
Southampton (SOU) - 7.9 km / 4.9 mi
Bournemouth (BOH-Bournemouth Intl.) - 48.2 km / 29.9 mi

The preferred airport for The Star Hotel is Southampton (SOU).

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.

Business Facilities


Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining


At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in The Star Hotel

Bar, Cafe and Lounge The Star Hotel
Bar, Cafe and Lounge
Functional Hall The Star Hotel
Functional Hall
Lobby The Star Hotel
Lobby
Exterior The Star Hotel
Exterior
Others The Star Hotel
Others

General

  • Banquet
  • Parking

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Star Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 21:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 21:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Star Hotel
44
Number of floors in The Star Hotel
4
Another facilities in The Star Hotel
Banquet, Smoke-free area, Laundry service, Luggage storage, Limited parking

Frequently asked question in The Star Hotel

What are available facilities at The Star Hotel?
There are top facilites at The Star Hotel such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Star Hotel?
The standard check-in time at The Star Hotel is starting from 14:00 - 21:00 while the latest check-out time is at Before 11:00
Does The Star Hotel provide breakfast?
Yes, The Star Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Star Hotel have?
The Star Hotel is a 3.0-star hotel.
How many floors does The Star Hotel have?
The Star Hotel has 4 floors.
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More Reviews from Other Guests in The Star Hotel

7.8
Pleasant
From 1,004 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews The Star Hotel

Number of reviews per page
20
40
Top reviews
Russ
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We came back to The Star as we stayed here 18 months ago. You simply can’t beat their location. Pubs, restaurants, shopping, old Southampton and its heritage building. And the history of the Titanic.
Michelle
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was spacious and staff were very friendly and helpful. Nice breakfast
Alyson
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Only stayed one night but were made most welcome by the friendly staff. Would return again.
Roger
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is old (but interesting) and needs a lick of paint here and there but the room was very clean. Bathroom with shower very good. Very nice double bed too. Breakfast was buffet style, was good though no fruit. No problem with Wi-Fi. Staff were friendly, polite and helpful. Excellent location for eateries and seeing old Southampton. Good value and would stay there again.
Read More
Sean
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

If all you need is a bed then it's decent
Rachel
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very convenient location with on-site parking for £7 which I thought was good value. All the staff were really friendly and helpful. The room was perfect for what we needed. It’s an old building so the floorboards creak a bit but it was a warm room with hot water and clean towels. We were at the front of the building so could hear street noise, it didn’t bother us but if you want a quiet room ask for one at the back of the hotel. Breakfast was tasty with plenty of choice. Only downfall was the mattress sunk on the left. We mentioned it to reception on our departure otherwise a very pleasant stay and we will definitely return.
Read More
Julian
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Reception staff were very lovely and helpful
Debra
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hall noisy
Jafaar Issah
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Worst hotel
Danilo
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The initial greeting was not welcoming as the receptionist was focussing on his computer instead of greeting us as guests He also never said good morning or greeted us when we went in or out However, Michael who did the breakfast was completely different and he was more than welcoming and helpful and the breakfast was amazing and he is a great ambassador for the hotel. The whole ambience of the hotel was tasteful seeing as it was an old building that had been updated in as very tasteful and respectful manner with seating areas and old paintings and tasteful furniture on every level. The price for the stay was way below what I expected and more than good value for money This hotel also is sited in the middle of the shopping complexes and could not be better located If you want a cheap but really good hotel in Southampton, then this is the place - highly recommended by myself and my colleague so well done Star Hotel
Read More
Mark
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Bar wasn't open
Jamie
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very nice start in town
Monica
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Our 2-night stay at the Star Hotel was very comfortable. The staff was hospitable and friendly. Our room was clean and spacious. We slept well and enjoyed a nice breakfast each morning and had a relaxing time in the bar each night. The desk staff and the lady bartender was very nice. It was a real treat.
Jose
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Tv without internet...
Martin
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel is clean and friendly although the reasonable price is reflected in the fact that it is stuck in the 1980s, with poor wardrobes and rough shower room finishes. It was perfect for a quick overnight stay and is very centrally situated.
Trevor
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff very helpful
Gary
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Yes the room was very nice and clean and warm , nice hot shower . Bar wasn’t open but pub next door was ok , staff were very nice .
Amanda
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I didn’t have time to stay for Breakfast but it looked amazing. Staff were friendly and helpful. The building is a delightful example of a traditional coaching house and in perfect location to explore the area and attractions. My room was cosy and comfortable with everything I needed. Will definitely try and book here again next time I have an event to attend in the area.
Read More
Antony
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

First room Appeared ok but very noisy from the road so requested a move if possible. After going out for the day The receptionist had offered me a room and said he would transfer my suitcase etc to new room . After a fiasco of going to room 21 No suitcase found . After confusion He said my case was poss still in old room , He gave me a pass key to open . I asked if the room had been re booked for any one else he said no . I use key only to find partially naked guy now I’m annoyed . Again another visit to reception to a sorry ! Then he gave me room at rear, where my case was found . This room was quieter but just over 3 meters wide ! With bed that squeaks as you move ! I understand the hotel is old . And can accept old windows as grade 2 building , But the lack of basic quality items like a decent bed is a poor show .On top of that I bought a breakfast for first day , how long the bacon and eggs had been there is questionable! Otherwise great location.
Read More
Emma
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room very sparse and in need of redecorating. TV didn’t work either
Number of reviews per page
20
40

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Exterior 4 The Star Hotel

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7.8
Pleasant
From 1,004 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Star Hotel

Number of reviews per page
20
40
Top reviews
Russ
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We came back to The Star as we stayed here 18 months ago. You simply can’t beat their location. Pubs, restaurants, shopping, old Southampton and its heritage building. And the history of the Titanic.
Michelle
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was spacious and staff were very friendly and helpful. Nice breakfast
Alyson
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Only stayed one night but were made most welcome by the friendly staff. Would return again.
Roger
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is old (but interesting) and needs a lick of paint here and there but the room was very clean. Bathroom with shower very good. Very nice double bed too. Breakfast was buffet style, was good though no fruit. No problem with Wi-Fi. Staff were friendly, polite and helpful. Excellent location for eateries and seeing old Southampton. Good value and would stay there again.
Read More
Sean
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

If all you need is a bed then it's decent
Rachel
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very convenient location with on-site parking for £7 which I thought was good value. All the staff were really friendly and helpful. The room was perfect for what we needed. It’s an old building so the floorboards creak a bit but it was a warm room with hot water and clean towels. We were at the front of the building so could hear street noise, it didn’t bother us but if you want a quiet room ask for one at the back of the hotel. Breakfast was tasty with plenty of choice. Only downfall was the mattress sunk on the left. We mentioned it to reception on our departure otherwise a very pleasant stay and we will definitely return.
Read More
Julian
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Reception staff were very lovely and helpful
Debra
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hall noisy
Jafaar Issah
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Worst hotel
Danilo
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The initial greeting was not welcoming as the receptionist was focussing on his computer instead of greeting us as guests He also never said good morning or greeted us when we went in or out However, Michael who did the breakfast was completely different and he was more than welcoming and helpful and the breakfast was amazing and he is a great ambassador for the hotel. The whole ambience of the hotel was tasteful seeing as it was an old building that had been updated in as very tasteful and respectful manner with seating areas and old paintings and tasteful furniture on every level. The price for the stay was way below what I expected and more than good value for money This hotel also is sited in the middle of the shopping complexes and could not be better located If you want a cheap but really good hotel in Southampton, then this is the place - highly recommended by myself and my colleague so well done Star Hotel
Read More
Mark
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Bar wasn't open
Jamie
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very nice start in town
Monica
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Our 2-night stay at the Star Hotel was very comfortable. The staff was hospitable and friendly. Our room was clean and spacious. We slept well and enjoyed a nice breakfast each morning and had a relaxing time in the bar each night. The desk staff and the lady bartender was very nice. It was a real treat.
Jose
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Tv without internet...
Martin
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel is clean and friendly although the reasonable price is reflected in the fact that it is stuck in the 1980s, with poor wardrobes and rough shower room finishes. It was perfect for a quick overnight stay and is very centrally situated.
Trevor
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff very helpful
Gary
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Yes the room was very nice and clean and warm , nice hot shower . Bar wasn’t open but pub next door was ok , staff were very nice .
Amanda
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I didn’t have time to stay for Breakfast but it looked amazing. Staff were friendly and helpful. The building is a delightful example of a traditional coaching house and in perfect location to explore the area and attractions. My room was cosy and comfortable with everything I needed. Will definitely try and book here again next time I have an event to attend in the area.
Read More
Antony
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

First room Appeared ok but very noisy from the road so requested a move if possible. After going out for the day The receptionist had offered me a room and said he would transfer my suitcase etc to new room . After a fiasco of going to room 21 No suitcase found . After confusion He said my case was poss still in old room , He gave me a pass key to open . I asked if the room had been re booked for any one else he said no . I use key only to find partially naked guy now I’m annoyed . Again another visit to reception to a sorry ! Then he gave me room at rear, where my case was found . This room was quieter but just over 3 meters wide ! With bed that squeaks as you move ! I understand the hotel is old . And can accept old windows as grade 2 building , But the lack of basic quality items like a decent bed is a poor show .On top of that I bought a breakfast for first day , how long the bacon and eggs had been there is questionable! Otherwise great location.
Read More
Emma
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room very sparse and in need of redecorating. TV didn’t work either
Number of reviews per page
20
40