The Star Hotel

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7.8
/10
Pleasant
1,003 reviews

What Guests Say About Their Stay

Michael

10.0
/ 10
Good location. Staff was great. Full English to start the day. Wifi good. Pub’s nearby

Richard

10.0
/ 10
All of the staff were pleasant and helpful. The room was clean and a good size. The breakfast was tasty and had a good variety of items in their buffet. The location of the hotel is perfect, being only a block away from Barsgate and central to everything in Southampton. We would definitely stay here agsin!

Russ

10.0
/ 10
We came back to The Star as we stayed here 18 months ago. You simply can’t beat their location. Pubs, restaurants, shopping, old Southampton and its heritage building. And the history of the Titanic.
In the Area
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26 High Street, Southampton, England, SO14 2NA

Main Facilities

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Restaurant
Parking
WiFi
Elevator
The Star Hotel is located in area / city Southampton.
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What's around The Star Hotel

26 High Street, Southampton, England, SO14 2NA
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Lobby The Star Hotel
Lobby 2 The Star Hotel

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General


Near WestQuay Shopping Centre

Location


With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be a 1-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. This hotel is 6.3 mi (10.2 km) from New Forest National Park and 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Titanic Honour & Glory Exhibition - Southampton - 0.2 km / 0.1 mi
Tudor House and Garden - 0.3 km / 0.2 mi
Old City Walls - 0.3 km / 0.2 mi
WestQuay Shopping Centre - 0.4 km / 0.2 mi
The Quays - 0.6 km / 0.4 mi
Mayflower Park - 0.6 km / 0.4 mi
Queen's Park - 0.6 km / 0.4 mi
Southampton Maritime Museum - 0.6 km / 0.4 mi
Solent University - 0.8 km / 0.5 mi
Southampton Guildhall - 0.9 km / 0.5 mi
Civic Centre - 0.9 km / 0.6 mi
SeaCity Museum - 1 km / 0.6 mi
Southampton City Art Gallery - 1.1 km / 0.7 mi
Grosvenor Casino - 1.1 km / 0.7 mi
River Test - 1.1 km / 0.7 mi

The nearest airports are:
Southampton (SOU) - 7.9 km / 4.9 mi
Bournemouth (BOH-Bournemouth Intl.) - 48.2 km / 29.9 mi

The preferred airport for The Star Hotel is Southampton (SOU).

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.

Business Facilities


Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining


At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in The Star Hotel

Bar, Cafe and Lounge The Star Hotel
Bar, Cafe and Lounge
Functional Hall The Star Hotel
Functional Hall
Lobby The Star Hotel
Lobby
Exterior The Star Hotel
Exterior
Others The Star Hotel
Others

General

  • Banquet
  • Parking

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Star Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 21:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 21:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Star Hotel
44
Number of floors in The Star Hotel
4
Another facilities in The Star Hotel
Banquet, Smoke-free area, Laundry service, Luggage storage, Limited parking

Frequently asked question in The Star Hotel

What are available facilities at The Star Hotel?
There are top facilites at The Star Hotel such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Star Hotel?
The standard check-in time at The Star Hotel is starting from 14:00 - 21:00 while the latest check-out time is at Before 11:00
Does The Star Hotel provide breakfast?
Yes, The Star Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Star Hotel
The Star Hotel has a 3.0-star rating.
How many floors does The Star Hotel have?
The Star Hotel has 4.
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More Reviews from Other Guests in The Star Hotel

7.8
Pleasant
From 1,003 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Star Hotel

Number of reviews per page
20
40
Top reviews
Neil
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Car park was poorly maintained
Sheila
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location for Guild Hall. Staff were very pleasant and helpful. It was a Friday and very noisy at night, probably ask for a room at rear next time.
Percy
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Needed clean cheap room. Room clean, bed clean, end suite clean shower toilet sink. On surface all OK. But shower no hot water. Noise over night behind room in car park and occasionally in next room. Female partner checked in 6 hours before me and was asked for £25 deposit against damage. It was redicilous as this Hotel is in need of renovation. The breakfast was charged at different rate than advertise on Hotel.com however chose to have elsewhere but walking through empty breakfast room was impressed with fresh spread of usual English items. It's a shame this hotel does not have welcoming feel to it. With renovation to some parts a more welcoming attitude this hotel could be a cheaper alternative and would be successful. The female staff were courteous the male staff seemed to be indifferent. I won't be booking again have decided to hire car as I normally do. I wish them success.
Read More
Sharon
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Missed the ice bucket, Kleenex and mini fridge in room. Loved the decor And character of the hotel. Great location although I don’t think I would be comfortable going out at night alone. Wonderful friendly staff.
Sue
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Although we were shocked by the poor physical condition of our room (windows that were painted shut, yucky feeling carpet, and extremely low water pressure), the staff did comply with our request for a room on the top floor, which was large, private, and very quiet. Breakfast was excellent.
Neil
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is in great location for cruise terminals but some are the rooms are quite a treck with heavy suitcases so not easy access may be ok for youngsters
nazia
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was bad bugs very disappointed as not happy
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was excellent. Eager to assist and cheerful to boot!
Nicos
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are excellent throughout, breakfast was excellent however the acvommodation in general is run down and in need of decorating and repair. If only the owners put tbe same effort into the business as their staff do! I shall not be staying there again.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location. Staff was great. Full English to start the day. Wifi good. Pub’s nearby
Graham
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Arrived by train so no parking. Check in was efficient. Staff were knowledgeable n friendly. Breakfast was very tasty. Overall it was good value, thanks
terry
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast was fresh, reception staff unfriendly
Richard
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All of the staff were pleasant and helpful. The room was clean and a good size. The breakfast was tasty and had a good variety of items in their buffet. The location of the hotel is perfect, being only a block away from Barsgate and central to everything in Southampton. We would definitely stay here agsin!
Michael
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great central location and helpful staff. It's quite a tired looking hotel but still clean n tidy. My room was a single but a double comfy bed and nice bathroom. Breakfast was good value and very well done. No complaints.
sally
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Parking was good but you need to be early to het parked. Can be tight depending on vehicle size. We had room on high street which was very noisey so not best. Room its self was spacious and bathroom huge. Tv didnt work which was disappointing as all i wanted to do after our journey and meal was watch tv in bed. Would I stay again yes
Read More
Russ
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We came back to The Star as we stayed here 18 months ago. You simply can’t beat their location. Pubs, restaurants, shopping, old Southampton and its heritage building. And the history of the Titanic.
Michelle
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was spacious and staff were very friendly and helpful. Nice breakfast
Alyson
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Only stayed one night but were made most welcome by the friendly staff. Would return again.
Roger
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is old (but interesting) and needs a lick of paint here and there but the room was very clean. Bathroom with shower very good. Very nice double bed too. Breakfast was buffet style, was good though no fruit. No problem with Wi-Fi. Staff were friendly, polite and helpful. Excellent location for eateries and seeing old Southampton. Good value and would stay there again.
Read More
Sean
icon-
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

If all you need is a bed then it's decent
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Star Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,003 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Star Hotel

Number of reviews per page
20
40
Top reviews
Neil
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Car park was poorly maintained
Sheila
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location for Guild Hall. Staff were very pleasant and helpful. It was a Friday and very noisy at night, probably ask for a room at rear next time.
Percy
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Needed clean cheap room. Room clean, bed clean, end suite clean shower toilet sink. On surface all OK. But shower no hot water. Noise over night behind room in car park and occasionally in next room. Female partner checked in 6 hours before me and was asked for £25 deposit against damage. It was redicilous as this Hotel is in need of renovation. The breakfast was charged at different rate than advertise on Hotel.com however chose to have elsewhere but walking through empty breakfast room was impressed with fresh spread of usual English items. It's a shame this hotel does not have welcoming feel to it. With renovation to some parts a more welcoming attitude this hotel could be a cheaper alternative and would be successful. The female staff were courteous the male staff seemed to be indifferent. I won't be booking again have decided to hire car as I normally do. I wish them success.
Read More
Sharon
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Missed the ice bucket, Kleenex and mini fridge in room. Loved the decor And character of the hotel. Great location although I don’t think I would be comfortable going out at night alone. Wonderful friendly staff.
Sue
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Although we were shocked by the poor physical condition of our room (windows that were painted shut, yucky feeling carpet, and extremely low water pressure), the staff did comply with our request for a room on the top floor, which was large, private, and very quiet. Breakfast was excellent.
Neil
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is in great location for cruise terminals but some are the rooms are quite a treck with heavy suitcases so not easy access may be ok for youngsters
nazia
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was bad bugs very disappointed as not happy
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was excellent. Eager to assist and cheerful to boot!
Nicos
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are excellent throughout, breakfast was excellent however the acvommodation in general is run down and in need of decorating and repair. If only the owners put tbe same effort into the business as their staff do! I shall not be staying there again.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location. Staff was great. Full English to start the day. Wifi good. Pub’s nearby
Graham
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Arrived by train so no parking. Check in was efficient. Staff were knowledgeable n friendly. Breakfast was very tasty. Overall it was good value, thanks
terry
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast was fresh, reception staff unfriendly
Richard
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All of the staff were pleasant and helpful. The room was clean and a good size. The breakfast was tasty and had a good variety of items in their buffet. The location of the hotel is perfect, being only a block away from Barsgate and central to everything in Southampton. We would definitely stay here agsin!
Michael
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great central location and helpful staff. It's quite a tired looking hotel but still clean n tidy. My room was a single but a double comfy bed and nice bathroom. Breakfast was good value and very well done. No complaints.
sally
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Parking was good but you need to be early to het parked. Can be tight depending on vehicle size. We had room on high street which was very noisey so not best. Room its self was spacious and bathroom huge. Tv didnt work which was disappointing as all i wanted to do after our journey and meal was watch tv in bed. Would I stay again yes
Read More
Russ
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We came back to The Star as we stayed here 18 months ago. You simply can’t beat their location. Pubs, restaurants, shopping, old Southampton and its heritage building. And the history of the Titanic.
Michelle
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was spacious and staff were very friendly and helpful. Nice breakfast
Alyson
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Only stayed one night but were made most welcome by the friendly staff. Would return again.
Roger
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is old (but interesting) and needs a lick of paint here and there but the room was very clean. Bathroom with shower very good. Very nice double bed too. Breakfast was buffet style, was good though no fruit. No problem with Wi-Fi. Staff were friendly, polite and helpful. Excellent location for eateries and seeing old Southampton. Good value and would stay there again.
Read More
Sean
icon-
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

If all you need is a bed then it's decent
Number of reviews per page
20
40