The Star Hotel

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7.8
/10
Pleasant
1,001 reviews

What Guests Say About Their Stay

Andy

10.0
/ 10
Always like staying here. Quiet, comfortable, friendly staff and located right in the heart of things. Excellent value

Robert

10.0
/ 10
Hotel was small but our room was great. No AC but not unexpected. Was there on supposedly record setting heat day but there was a fan in the room so wasn't unbearable. In downtown old town so a lot within walking distance. Was there for a cruise and it was walkable to the cruise port (about 1 mile).

Janet

10.0
/ 10
I liked that it was close to shopping and restaurants. Reasonably priced, roo Was a little hot but not too uncomfortable. I'd stay there again when in Southampton
In the Area
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26 High Street, Southampton, England, SO14 2NA

Main Facilities

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Restaurant
Parking
WiFi
Elevator
The Star Hotel is located in area / city Southampton.
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What's around The Star Hotel

26 High Street, Southampton, England, SO14 2NA
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Lobby The Star Hotel
Lobby 2 The Star Hotel

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General
Near WestQuay Shopping Centre

Location
With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be a 1-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. This hotel is 6.3 mi (10.2 km) from New Forest National Park and 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Titanic Honour & Glory Exhibition - Southampton - 0.2 km / 0.1 mi
Tudor House and Garden - 0.3 km / 0.2 mi
Old City Walls - 0.3 km / 0.2 mi
WestQuay Shopping Centre - 0.4 km / 0.2 mi
The Quays - 0.6 km / 0.4 mi
Mayflower Park - 0.6 km / 0.4 mi
Queen's Park - 0.6 km / 0.4 mi
Southampton Maritime Museum - 0.6 km / 0.4 mi
Solent University - 0.8 km / 0.5 mi
Southampton Guildhall - 0.9 km / 0.5 mi
Civic Centre - 0.9 km / 0.6 mi
SeaCity Museum - 1 km / 0.6 mi
Southampton City Art Gallery - 1.1 km / 0.7 mi
Grosvenor Casino - 1.1 km / 0.7 mi
River Test - 1.1 km / 0.7 mi

The nearest airports are:
Southampton (SOU) - 7.9 km / 4.9 mi
Bournemouth (BOH-Bournemouth Intl.) - 48.2 km / 29.9 mi

The preferred airport for The Star Hotel is Southampton (SOU).

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining
At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in The Star Hotel

Bar, Cafe and Lounge The Star Hotel
Bar, Cafe and Lounge
Functional Hall The Star Hotel
Functional Hall
Lobby The Star Hotel
Lobby
Exterior The Star Hotel
Exterior
Others The Star Hotel
Others

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage

Accommodation Policy & General Information in The Star Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 21:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Star Hotel
44
Number of floors in The Star Hotel
4
Another facilities in The Star Hotel
Limited parking, Breakfast, Free WiFi, Banquet, Smoke-free area

Frequently asked question in The Star Hotel

What are available facilities at The Star Hotel?
There are top facilites at The Star Hotel such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Star Hotel?
The standard check-in time at The Star Hotel is starting from 14:00 - 21:00 while the latest check-out time is at Before 11:00
Does The Star Hotel provide breakfast?
Yes, The Star Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Star Hotel?
The Star Hotel is a 3.0-star hotel.
How many floors does The Star Hotel have?
The Star Hotel has 4 floors.
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More Reviews from Other Guests in The Star Hotel

7.8
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.6

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Traveler Reviews The Star Hotel

Number of reviews per page
20
40
Top reviews
Andy
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Always like staying here. Quiet, comfortable, friendly staff and located right in the heart of things. Excellent value
John
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent.
Syed
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best location. Staff was excellent. Clean hotel.
Krista
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is located at an excellent location. Lots of restaurants, cafes and pubs nearby. The staff were very friendly and helpful. We plan on staying there again next time we’re in Southampton.
susan
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very old and very hot. No AC. History to the property if that's of interest. Good location.
Peter
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very old hotel but not maintained. No air conditioning and stairs involved. No hair dryers and one little round soap. No water supplied even though a heat wave was occurring in Southampton. However close to cruise docks which was helpful.
Matthew
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely staff and very convenient location, on site parking definitely very useful. However, in room decor could do with some basic maintenance. My friend in room 67 had a cracked shower pan and the wallpaper was peeling very significantly. The latter could be fixed easily, but the former is a hygiene and safety issue which needs immediate attention. Hotel has character and would stay again.
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Kam Hung
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Barely OK
Fusion Hospitality Services
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All staff at the hotel were very very helpful however the hotel itself does need some renovation and .
Helen
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room ok but needs an update. Bed linen had a hole in it. Corridor to room drab. Bar not open while I was there, Monday to Wednesday.
Jonathan
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good overnight hotel in great central location just south of Bargate. Quiet and sizeable room.Very good value and chargeable breakfast was excellent at £9. Would definitely return
Sylvie
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was convenient to have a hot buffet breakfast on site. Staff was helpful and and polite.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel was small but our room was great. No AC but not unexpected. Was there on supposedly record setting heat day but there was a fan in the room so wasn't unbearable. In downtown old town so a lot within walking distance. Was there for a cruise and it was walkable to the cruise port (about 1 mile).
James
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Old dated and in need of a complete refurb
Janet
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I liked that it was close to shopping and restaurants. Reasonably priced, roo Was a little hot but not too uncomfortable. I'd stay there again when in Southampton
Stephen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very helpful and pleasant staff, the room had two double beds and a walk in shower. The breakfast was basic but served well. All in all, a very good stay and I would be definitely going to return.
Sue
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We entered our room in the third floor, to be met by a wall of heat. There was only an electric fan to move the air. Went in the shower room a there’s a window in there overlooking a hallway where everyone could walk past and look in. There was a net curtain and a thin curtain to save your dignity. Not impressed. The carpets in the corridors weren’t the best either.
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David
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Central location, many dining and shopping options within walking distance. Some steps are unavoidable. Low water pressure on upper floors. Large room with comfortable beds.
Allan
icon-
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Paintwork dirty, carpet poorly hoovered, cracked and poorly fitting windows allowing the wind in. cracked broken mirror, I didn't have breakfast but had to walk through the breakfast room to get to reception, it look dried out under the lamps. Bar was poorly stocked. Bathroom had one tap on the wash basin that was that loose when you tried turn it off it went through over 180, the other wasn't the same as the hot. WC not fixed to floor. A school report would say must try harder and put in greater effort.
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Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is an older property with lots of character. Located near the downtown area, there are lots of dining choices within walking distance. There could be some work done in the interior to make it more appealing but the room was clean, comfortable and, even though we faced the main street, quiet. Breakfast was quite nice with a very good selection. Staff was very friendly.
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Number of reviews per page
20
40

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Exterior 4 The Star Hotel

Disclaimer

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