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Traveler Reviews The Riverside Hotel
Number of reviews per page
20
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40
40
Customer reviews
P***n
Leisure
8.2
/10
Reviewed 4 week(s) ago
Convenient transportation. There's a bus stop from the airport right in front of the hotel, and there are also bus stops nearby, which is very convenient.
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P***t
Leisure
10.0
/10
Reviewed 9 week(s) ago
The staff is very helpful and very nice, always take care ❤️
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Verified Traveler
9.4
/10
Reviewed 32 week(s) ago
The Riverside Hotel offers a delightful experience with its clean and well-maintained rooms. The hospitality is notably warm and attentive, making me feel truly welcome. Ideal for both business and leisure travelers seeking comfort and excellent service. A highly recommended stay for a pleasant visit.
1 people find it helpful
L***G
Business
6.4
/10
Reviewed 83 week(s) ago
I booked a Deluxe room with an area of 34m2 but was given a small room of about 20-23m2. I booked a room that cost almost double the price but was given a lower class room. Extremely dissatisfied.
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3 people find it helpful
Safira R.
Leisure
9.4
/10
Reviewed 90 week(s) ago
A very pleasant experience. Definitely comeback to stay again:).
2 people find it helpful
AS
Ahmad S.
9.7
/10
Reviewed 109 week(s) ago
Great Hotel with view and accommodation.
1 people find it helpful
Amorn B.
8.5
/10
Reviewed 142 week(s) ago
พนักงานพูดอังกฤษได้ แถมน่ารักด้วย so cute ;)
6 people find it helpful
QUANG LE
Business
5.7
/10
Reviewed 372 week(s) ago
- Do not run the air conditioner in the room (the receptionist explained that this month has not turned on., Although it is very hot and cannot open the window because the hotel is close to the avenue of cars!) - The cleaning is very poor, Dirty bath - I stayed here for a week and there was no shortage of things every day: towels, water, swimsuit, soap ... Reported to the receptionist, they fixed it right away, but that was unprofessional.
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4 people find it helpful
Hartono
8.5
/10
Reviewed 389 week(s) ago
Good rooms, strategic position, clean.
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6 people find it helpful
Nattapong N.
Shopping and Culinary
8.8
/10
Reviewed 395 week(s) ago
In the heart of the city Convenient to travel Very good manners
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2 people find it helpful
Tonny
Family
9.7
/10
Reviewed 429 week(s) ago
Good location, good service and cozy.
Best choice for traveller.
5 people find it helpful
fanny fanny
Medical
8.4
/10
Reviewed 459 week(s) ago
Very spacious, need to clean a bit though. Overall great.
1 people find it helpful
YC
Yayan C.
Family
5.2
/10
Reviewed 518 week(s) ago
I book to stay here for 3 nights with breakfast included. Upon checking-in, I mentioned that my reservation has breakfast included. And the receptionist informs me "no". I ask for the recheck and finally she says "yes". I also ask them if there is any additional charge for my child (11-year-old) -- both for the room and breakfast. She says "no". Everything has paid via online booking. Yet in the next morning, I still have to pay ₩15.000 additional charge meal for my child. So I'm angry with their services. This is a 4-star hotel but the service is not good. Breakfast is not good. It's not of standard. We are disappointed.
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4 people find it helpful
fe
fitry e.
Medical
8.5
/10
Reviewed 556 week(s) ago
Hotel with a luxurious lobby. and place strategis..walaupun part of the corridor leading to the room is a bit dark
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1 people find it helpful
G
Guest
Medical
8.5
/10
Reviewed 556 week(s) ago
The price is the same as the promo rate, don't expect the big room as a website picture. Room too small can't even put 1 big luggage but for 1 person & short stay is still okay
3 people find it helpful
fe
fitry e.
Medical
9.1
/10
Reviewed 557 week(s) ago
From the outside it looks very elegant. Unfortunately, the corridor is a bit dark, so impressed creepy.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia