Hotel Portonovo Plaza Guadalajara

Explore Hotel Portonovo Plaza Guadalajara
7.8
Pleasant
From 1,000 reviews
Cleanliness

8.0

Room Comfort

7.4

Service and Facilites

8.4

Traveler Reviews Hotel Portonovo Plaza Guadalajara

Number of reviews per page
20
40
Top reviews
Alejandro
icon-with Friends
with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Personal amable pero la propiedad está terrible. Huele a drenaje todo el hotel, no puedes ni dormir con el olor tan asqueroso. Llegamos al cuarto y no había agua! La arreglaron como dos horas después. Fue una noche muy larga para nosotros. Por cierto el agua sale color cafe, sientes que te bañas con agua sucia. Jamás regresaría a este lugar, no lo recomiendo para nada. No tiene ni elevador, no no no, el peor lugar que me eh quedado.
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Veronica
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Water leaking a lot on the floor in the restroom that came out to the bedroom.
Maria
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The AC didn’t work well, the bathroom has a terrible odor , they don’t have elevator, the bathroom doesn’t have where to plug my hair dryer . The only good thing it’s the location.
Diana
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

DO NOT STAY here unless you want to get sick. As soon as we walked into our room, the MUSTY smell hits you like a bat in the face. What do you know to our surprise the bathroom ceiling was full of MOLD.
Isabel
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The personal was friendly and supportive.
Isabel
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Todo me pareció estupendo
Salvador
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

It's clean and afordable the foos not so good for the price
catalina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

todo fue un proceso muy rápido y fueron muy amables
Fernanda
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

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luis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Thanks
Armando
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The hotel was ok but was very but area
Mario
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

I did not like the area. The Hotel is ok for the price and is Clean.
Ana
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Jazmin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Overall great stay and good pricing.
Roberto
icon-Leisure
Leisure
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

That room they don’t clean very good
Aide
2.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

No me gustó este hotel tuvimos muchos percances si lo solucionaron pero no volvería a quedar allí!!
Rafael
icon-Business Family
Business Family
2.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Gilberto
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Kindness of staff
Elias
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
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ELIZABETH ENID BERRIOS
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Son muy buenos pero las facilidades constantemente tienen problemas por ejemplo el aire acondicionado apaga y prende solo, el agua se acabó mientras me daba una ducha nos cambiaron de habitación 2 veces pero de todo lo demás no me quejo
Number of reviews per page
20
40

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