Our experience at this property was extremely disappointing. The room was not properly cleaned upon arrival, and the bathrooms were visibly unsanitary. The overall condition of the building felt neglected and poorly maintained.
Additionally, the receptionist was unhelpful and rude, which made the situation even more frustrating. There appeared to be only one staff member responsible for the entire building, which raised serious concerns about safety and security, especially in a large city like Bogotá.
Unfortunately, this was one of the worst hotel experiences we have had. We cannot recommend this property.
And now they're over charging us for no reason. Stay away form this hotel. It's a scam!