Royal Rio Palace Hotel

Explore Royal Rio Palace Hotel
8.2
Very Good
From 1,454 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

Traveler Reviews Royal Rio Palace Hotel

Number of reviews per page
20
40
Top reviews
Adis
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room and breakfast is excellent. Pool,sauna and fitness center need a lot of updates. Nice location 2 block from Cococabana beach Overall for price good value
Alexus
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I truly enjoyed my stay here. The staff was super friendly and accommodating. They made me feel like I belonged and I was apart of their family. My room was immaculate with a stunning view of the mountains and sauna and jet tub. It’s a 4 min walk to the beach and other attractions. I will be returning for another visit!!
Aline
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A acústica do hotel é ruim e os funcionários falam alto nos corredores e batem portas então se você tem sono leve, reconsidere. Alguns itens da cama estavam Manchados, cobertores velhos. Os funcionários da recepção são simpáticos e nos alertaram sobre algumas questões na rua.
Kalkidan
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fairly clean but staff are largely unhelpful and amenities are rather old. Not worth the money at all.
Laia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location and great hotel with awesome breakfast!
Alejandro
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately, when we arrived, the hotel had suffered major flooding. Two of the three elevators were out of service, so we had to take the stairs up to the first floor. Upon arrival, we were given a room with three very small beds. After complaining, we were moved to the first floor, which was still undergoing repairs due to the flooding, with many workers in the hallways. Worst of all, the hotel had no central air conditioning for four of the five days of our stay, which prevented us from resting as comfortably as we would have liked. That said, I would still like to highlight the maintenance manager’s excellent attitude, helpfulness, and willingness to assist us.
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Zaida
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

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Virginie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

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Uyoyou
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The first room that I was assigned to, had no mirror, had paint stains everywhere and the room smelt like paint and chemicals. I asked to move and thankfully the hotel staff obliged. They cleaned my room everyday and the staff was super nice. It was located really close to where a lot of the attractions were.
ELTON Da Cunha
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had high hopes for our stay at Royal Copacabana, but unfortunately ran into issue after issue. The hair dryer was broken, the toilet malfunctioned, and the shower didn’t work properly. The Ac stopped working during the night and we had to open windows. There was also only one elevator running, which meant long waits every time we wanted to head up or down. To top it off, the sauna was out of service when we tried to use it. To be fair, the staff were helpful and did their best to accommodate us, but the sheer number of maintenance problems really impacted our stay. We were hoping for a relaxing trip and instead spent a lot of time dealing with things that should have been working. Hopefully management addresses these issues
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Bradley
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was a decent size, and the staff kindly upgraded me due to a leg injury. Breakfast was busy and often overcrowded, with the buffet fairly average. The lifts also broke down during my stay, which was a real nightmare given my mobility issues
Tyrone
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Didnt like the pool not having a heater and gym was outdated, not like the pictures online.
Nicolle
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I liked the location the most! So convinient
Andrea
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Muy rico el desayuno y gran variedad! Habitaviones lilpias todo el tiempo y camas muy cômodas y grandes
Aphril
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms need more help on the cleaning, the staff was ok, nothing extra. Breakfast was simple, same thing every single day. Room was smaller than pictured. Bathroom had some mold showing.
Aurelio
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staying in this hotel was a good decision. Very good location, helped us to arrive to all points of interest in Rio Janeiro very fast, most of the time walkable distance, or with very low taxi expenses. Personal very kind and ready to help. Complimentary breakfast very nice with good options, just little crowded so make sure to arrive in time. The restaurant area, because so crowded, missed little bit more cleaning. Rooms were comfortable and pretty clean, with some minor damages like the door of the bathroom not able to close, but in general in pretty good conditions. The hotel also has a parking lot next to it, very convenient for us that rented a car to go to Arraial do Cabo. I definitely recommend the hotel.
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Aurelio
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staying in this hotel was a good decision. Very good location, helped us to arrive to all points of interest in Rio Janeiro very fast, most of the time walkable distance, or with very low taxi expenses. Personal very kind and ready to help. Complimentary breakfast very nice with good options, just little crowded so make sure to arrive in time. The restaurant area, because so crowded, missed little bit more cleaning. Rooms were comfortable and pretty clean, with some minor damages like the door of the bathroom not able to close, but in general in pretty good conditions. The hotel also has a parking lot next to it, very convenient for us that rented a car to go to Arraial do Cabo. I definitely recommend the hotel.
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Roberto
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El staff es lo máximo el chico de la recepción y el portero super amables estoy muy agradecido con ellos, por su ayuda y orientación.
Brandon
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Got to get the Presidential suite!!! It includes a jacuzzi style bath tub and a sauna.
Neal
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Upgraded Room with. sauna was nice. Staff was great. Nice 2 block proximity to the beach.
Number of reviews per page
20
40

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