I didn’t eat breakfast. TV didn’t function, or poor quality reception.
Devin
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel itself is nice, but the whole reason we booked a room at this hotel was to use the pool which was closed. They didn't offer any discounts or any other options for the inconvenience. If you need a place to sleep it's a decent hotel though.
Antonio
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent location
Hector
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice
Christian
with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Management are so kind thanks for everything
Daniel
with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Safe area to be at. Pool very clean and staff very friendly
Alexandro
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Every time I go there, they treat me very nice. The brooms are clean. They always give me a disabled room with some kind of chair to put under the shower as I am in a wheelchair.
Edgar
Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Room , amenities
LUIS
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The room was spotless, the people were courteous, I had a good experience
Richard
Leisure Family
4.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Staff was great. Room was okay- what you would expect from Mexico budget accommodations. Other guests were loud. They kept locking and unlocking cars until about 0300 and the horn honked every time they did. 2 different times they left between 0100 and 0200 for a beer run and were rather loud upon return. Not good sleep due to these interruptions.
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Cristina
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Room was clean. I would have appreciated tissue paper as the slot was empty. I also noticed there was coffe in the lobby the next morning, would have been nice if the staff shared this when we first checked in.
Jose
Leisure
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
I had a great stay but the floors are very dirty
if you walk barefoot the bottom of your feet get very dirty and you have to wash your feet again..
Brandy
Business and Leisure Family
2.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Ended up having to pay extra money at checkout after they told me a different total when I first checked in will never be coming back to this hotel ever again. Woke us up at 2AM to inform us about another charge after the first charge They also failed to inform us about the marathon that was held the day we were going to check out so roads were closed & the rooms smell
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Gabriela
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Muya bien
Alexandro
Business
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Nice people, always ready to serve you in an efficient way, definitely I will be going to that hotel every time that I need to go to juarez Mexico
Alexandro
Business
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Need to have a stool under the shower so I can take a shower due to the fact that I’m in wheelchair they never had one
Eric
2.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
I’m accustomed
Daniel
Business and Leisure with Children
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Area around the property is nice. The property itself is very nice and well maintained. Very clean rooms. Staff is friendly as well.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia