Overall Ratings & Reviews ParkTower Suites

Awesome! Will always come back here when I’m back in Beirut

Awesome

it was pleasant accommodation. the staff were great and friendly

Everything was good

Right in the center of beirut, super accessible, great value for money

All was okay.

This hotel just felt sad. The lobby/reception area is shabby, and I had to wait 10 minutes for someone to check me in, even shouted down some stairs to ask if anyone was there... meanwhile people dressed in gym clothes wandered through. Someone apparently literally woke up and wandered in to help me in gym pants. The rooms are fine, but feel a bit sad and frozen in time. The pool area has not been fixed since the blast in 2020. The breakfast was the worst breakfast buffet I've ever seen. Every morning I would ask for some yogurt, and every morning they would say okay but there would be an extra charge for some yogurt, and then by the end of breakfast realize that I shouldn't be charged for it. It seems the owners and managers of this place do not care about their staff or guests at all.

Decent average hotel.

fine

Great hotel Spacious rooms and great courteous staff

d

I don’t recommend this property to anyone. I booked the highest standard of suite with sea view and when I reached there was no availability so they gave me lower and city view room instead of upgrading me

This is a smoking property. So, if ur smoker and \or if you mind the smell, this is a quiet OK place. Stayed there before and it was better when it was a smoke free place.

I didnt like the way i park my car

The internet was choppy or non-existent 100% of the time (forget about trying to download the latest issue of the Economist, let alone the daily NYT or WSJ). Must have complained about this issue and gone down to Reception over 15 times during my 1 and 1/2 month stay with no resolution whatsoever. One time the manager did call me and spent enough time with me to seem interested in fixing the issue but no follow-up afterwards and no resolution of the issue either. One lady downstairs who seems to be the assistant manager in charge when the real one is not there (whom I never did meet) is a quasi-zombie. In summary, this hotel is in a good location with modern amenities (except TV does need some coaxing some of the time) but make sure that being always plugged in to the web is not one of your top priorities and pray that won't need any help from the assistant manager downstairs though the rest of the staff under her are courteous and genuinely amenable.

my first choice in beirut

It was amazing friendly people

We moved 3 rooms. Dirty comforter, dirty towels. Fridge was broken had to throw food away. Cannot regulate the water in the shower. The vent in the bathroom wouldn’t shut off as well as the water in the toilet, so we couldn’t sleep at night. The smell of one of the rooms was horrible that we couldn’t stay in. Poor internet. Had to cover the AC blades with paper bags as they are not flexible and the air was coming right down on our head( daughter and husband got sick) Staff at the reception are not welcoming at all. One was so disrespectful had to report him. Way too expensive for the quality they are offering. Very bad experience would not recommend this property at all.

For me, this hotel is home. Its location is amazing, and it is friendly. Staff are kind and helpful and rooms provide everything needed.

clean, comfortable, private, big room, modern and new furniture